Housekeeping Manager - Grand Wailea, A Waldorf Astoria Resort

HiltonWailea-Makena, HI
3d$70,000 - $75,000

About The Position

The gorgeous Waldorf Astoria Resort in Maui, Grand Wailea, is looking for a Housekeeping Manager to join the Housekeeping team! Located on 40 acres of lush tropical gardens, this Forbes 4Star, AAA 4Diamond property is consistently ranked among the world's best resorts with 780 rooms, 100,000 square feet of banquet space, and 7 food and beverage outlets. This includes 3 restaurants, 3 bars, a cafe, and inroom dining. At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community. Want to learn more? Hotel Website, Facebook, Instagram, YouTube Classification: FullTime} Shift: Various - must be available weekdays, weekends, and holidays. Pay Rate: The annual salary range for this role is $70,000$75,000 and is based on applicable and specialized experience and location. What will I be doing? As a Housekeeping Manager, you would be responsible for managing daily Housekeeping operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

Requirements

  • Hospitality We're passionate about delivering exceptional guest experiences.
  • Integrity We do the right thing, all the time.
  • Leadership We're leaders in our industry and in our communities.
  • Teamwork We're team players in everything we do.
  • Ownership We're the owners of our actions and decisions.
  • Now We operate with a sense of urgency and discipline
  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability

Responsibilities

  • Manage daily Housekeeping operations to include, but not limited to, maintaining cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms
  • Ensure rooms are clean and available to guests in a timely and efficient manner
  • Manage daily systems use and management, cost controls and overall profitability, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
  • Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, conducting counseling and evaluations and delivering recognition and reward
  • Oversee and conduct room inspections
  • Recruit, interview and train team members

Benefits

  • Access to pay when you need it through DailyPay
  • Medical Insurance Coverage - for you and your family
  • Mental health resources including Employee Assistance Program
  • BestinClass Paid Time Off (PTO)
  • Go Hilton travel program: 100 nights of discounted travel
  • Parental leave to support new parents
  • DebtFree Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
  • 401K plan and company match to help save for your retirement
  • Hilton Shares: Our employee stock purchase program (ESPP) you can purchase Hilton shares at a 15 percent discount
  • Career growth and development
  • Team Member Resource Groups
  • Recognition and rewards programs

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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