Housekeeping Manager

VacasaJackson, WY
5h$50,000 - $55,000

About The Position

The Housekeeping Manager is responsible for leading and developing a team of housekeepers through coaching, performance management, and optimizing daily operations to meet productivity and quality standards. You'll lead recruiting, scheduling, and fostering a collaborative work environment while participating in hands-on cleaning and inspections to maintain our high standards. This role combines leadership development with operational oversight, making you a key player in delivering exceptional guest experiences while managing costs and building strong team relationships.

Requirements

  • Experience working in hotel, hospitality, vacation or similar industry is highly preferred.
  • 2 - 4 years experience working in Housekeeping, Maintenance or similar hospitality Operations position.
  • Prior experience in supervisory or management level position in a similar industry.
  • Tech-savvy with experience using various digital systems and applications and comfortable using mobile apps, tablets, and various software platforms.
  • This role involves frequent travel between worksites, so reliable personal transportation is essential.
  • Dependable and prepared. Showing up on time and ready to go is key to creating great stays for our guests and peace of mind for our homeowners.
  • Must be dependable, self-motivated, and able to work independently while contributing positively to a collaborative team environment.
  • Comfortable talking to people—online or in person—and being able to share information in a way that’s clear, thoughtful, and represents the company in a positive way always.

Responsibilities

  • Responsible for leading and developing the Housekeeping team through effective coaching, mentoring, and performance management. Conduct regular one-on-one meetings and annual evaluations to support professional growth and ensure alignment with company goals.
  • Oversee daily operations and workflow management to optimize team productivity and meet departmental objectives. Identify areas for improvement, and implement process enhancements to drive efficiency and quality outcomes.
  • Ensures proper staffing and scheduling for maximum productivity.
  • Foster a collaborative work environment that promotes open communication, innovation, and employee engagement. Address team conflicts constructively and in a timely manner as they arise.
  • Lead the recruiting process with interviewing, selection and onboarding new team members while ensuring compliance with company policies and employment regulations.
  • Lead controlling payroll costs to achieve maximum profitability.
  • Communicate priorities to staff through daily and weekly meetings.
  • Participate in daily operations including cleaning and inspecting of units to maintain standards.
  • Identify and report any maintenance related problems to the Maintenance and / or local Operation team.
  • Establish and maintain collaborative relationships with fellow regional team members and upper management team.
  • Other duties as assigned because every day is different in hospitality!

Benefits

  • Health/dental/vision insurance based on hours worked
  • Employer Sponsored & Voluntary Supplemental Benefits based on hours worked
  • 401K retirement savings plan with immediate 100% company match on the first 4% you contribute
  • Health & Dependent Care Flexible Spending Accounts based on hours worked
  • Paid Flex Time Off
  • Employee Assistance Program (EAP)
  • Employee Discounts
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