Housekeeping Manager - PS MIA

Extime PS LLC

14d

About The Position

Responsible for the daily shift operations of Housekeeping and facility maintenance. Directs and works with associates to ensure suites, Salon, Member areas and all back of house areas are clean and well maintained. Completes inspections and holds associates accountable while motivating the housekeeping team to continuously improve. Will assist with ensuring the Member and associate experience is immaculate while assisting with maintenance of the operating budget. Partners with the leadership team within operations to report and coordinate care and maintenance issues. Supports the PS vision of creating airport experiences our Members and guests love through maintaining PS standards of expectation. Due to the unique operational needs and scheduling of the airport and the airlines it serves, PS requires all Associates to maintain open availability on the days they are scheduled to work. Start Times for their 8-hour shifts will be altered to meet the schedule of customers' reservations.

Requirements

At least 2 years work experience as a Housekeeping Supervisor, Manager or similar role within the luxury hospitality industry
Hands-on experience with cleaning and maintenance tasks for large organizations
Ability to use industrial cleaning equipment and products
Excellent organizational and team management skills
Stamina to handle the physical demands of the job – 80 percent of this role is hands on
Flexibility to work various shifts, including evenings and weekends
High school diploma or GED required
PS is a 24-hour facility and as such we require fully open schedule availability and flexibility for all positions within our operations departments, including weekends, holidays, and early morning/late evening shifts
Must pass a pre-employment background check including drug screening and TSA/CBP clearance.
Must be authorized to work in the United States.

Responsibilities

Train housekeepers on PS standards of cleanliness and condition
Oversee housekeeping associates daily, conducting inspections of all suites, Salon, Member areas, and back of house
Verify compliance with all housekeeping policies, standards and procedures
Check suites and common areas, CBP, TSA and lounge areas, for cleanliness and condition
Schedule the team in accordance with operating hours and needs
Educate staff on cleanliness, tidiness and hygiene standards in accordance with our Mystery Shop guidelines
Motivate team members and resolve any issues that occur on the job
Conduct inventory counts and place cleaning and supply orders in accordance with the operational budget
Participate in large cleaning projects as required and develop a project timeline for regular and continued care and maintenance of terminal with the Director of Operations and Managing Director
Action repair and maintenance issues via vendor coordination and scheduling once projects have been approved
Ensure compliance with safety and sanitation policies in all areas
Excellent organizational and team management skills
Stamina to handle the physical demands of the job
Flexibility to work various shifts, including evenings and weekends
Supports and offers recognition of associates who bring PS core values to life in accordance with our recognition program
Strives to improve and empowers associates to provide excellent customer service
Participate in regular departmental meetings and Town Halls communicating a clear and consistent message regarding departmental goals and expectations to produce desired results.

Benefits

Employee benefits include medical, dental, vision, life insurance, long-term and short-term disability
401K retirement plan with company matching
Health and Dependent care FSA and HSA with company matching
Merit-based raises and bonuses
Self-Managed Unlimited PTO
Monthly Health & Wellness and Cell phone reimbursement
Paid training
Parental benefits 100% paid up to 6 weeks
Friends & Family Discounted PS Use
Tuition Reimbursement
A great career path with promotion opportunities