Housekeeping Manager

Makeready LLC•Houston, TX

11d

About The Position

In a world where natural beauty meets big-city sensibilities, The Greenleigh invites sophisticated travelers and locals to escape to an urban oasis flavored by unexpected creativity. With a coveted location neighboring the charms of River Oaks, and the culture of Uptown's energy, The Greenleigh is the one place that truly celebrates, and elevates, the unexpected nature of Houston. At The Greenleigh, exceptional hospitality begins with thoughtful, detail-driven environments. The Housekeeping Manager plays a vital leadership role in ensuring every guest space reflects the highest standards of cleanliness, comfort, and presentation. This role leads the daily operations of the Housekeeping department, supporting team development, operational efficiency, and a consistently elevated guest experience.

Requirements

Prior experience in housekeeping or hotel operations required
Previous supervisory or management experience preferred
Strong understanding of housekeeping operations and cleaning standards
Excellent leadership and team development skills
Strong organizational skills and attention to detail
Ability to work in a fast-paced, high-volume environment
Effective communication and problem-solving skills
Professional, service-oriented demeanor
Ability to work flexible hours including weekends and holidays

Responsibilities

Oversee daily housekeeping operations including guest rooms, public areas, and back-of-house spaces
Supervise, train, and support Housekeeping team members including Room Attendants, Housepersons, and Public Area Attendants
Ensure all spaces meet The Greenleigh’s standards for cleanliness, organization, and presentation
Conduct regular inspections of guest rooms and public areas to ensure quality and consistency
Manage team scheduling to meet operational needs and occupancy levels
Maintain inventory of linens, supplies, and equipment; ensure proper stock levels
Monitor productivity, labor costs, and departmental efficiency
Address guest requests and resolve concerns promptly and professionally
Maintain open communication with Front Office, Engineering, and other departments
Ensure compliance with safety standards, cleaning procedures, and company policies
Support onboarding, training, and development of housekeeping team members