Housekeeping Manager
About The Position
theWit Hotel, a dynamic destination within the Hilton Brand, stands at the intersection of sophistication, creativity, and exceptional hospitality in the heart of downtown Chicago. We are seeking an engaging and polished candidate who embodies refined service and genuine warmth to join our distinguished team. About the Role We are seeking a dedicated Housekeeping Manager to lead our housekeeping team in maintaining impeccable cleanliness and an inviting atmosphere throughout the hotel. This role requires a hands-on leader committed to high standards, staff development, and seamless operations.
Requirements
- 3+ years of housekeeping or hospitality management experience, preferably in luxury or boutique hotels.
- Strong leadership, communication, and interpersonal skills.
- Detail-oriented with excellent organizational capabilities.
- Experience with housekeeping management software preferred.
- Ability to work flexible hours including weekends and holidays.
Nice To Haves
- Prior Hilton experience a plus but not mandatory.
- Bi-lingual Spanish/English is a strong plus
Responsibilities
- Manage daily housekeeping operations for guest rooms, public areas, and employee spaces.
- Train, coach, and supervise housekeeping staff to deliver exceptional service and maintain brand standards.
- Inspect rooms and public spaces regularly to ensure thorough cleaning and upkeep.
- Maintain inventory of cleaning supplies, linens, and guest amenities; control costs effectively.
- Create and manage staff schedules to meet operational needs and maintain productivity.
- Collaborate with maintenance, front desk, and management teams to address guest requests and maintenance issues promptly.
- Uphold safety, sanitation, and Hilton brand standards consistently.
- Manage departmental budgets and payroll within established guidelines.
Benefits
- Medical Plans: Choice of three plans to meet your healthcare needs.
- Dental Plans: Two options for dental coverage.
- Vision Insurance: Coverage for routine eye care and eyewear.
- Paid Time Off (PTO): To support work-life balance.
- Accident/Hospital Indemnity/Critical Illness plans (new for 2026).
- 401(k) Retirement Plan: Plan for your future with employer contributions.
- Flexible Spending Account (FSA): Pre-tax savings for healthcare and dependent care expenses.
- Life and AD&D Insurance: Employer-provided coverage with additional voluntary options.
- Short-Term Disability (STD): Employer-provided coverage to support you during temporary disability.
- Voluntary Long-Term Disability (LTD): Additional protection for extended disability.
- Commuter Benefits: Save on transit and parking expenses.
- Pet Insurance: Options to support your furry family members.
- Travel discounts and employee room rates worldwide
- Career growth and training opportunities
- Access to wellness programs and employee appreciation events
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
