Housekeeping Lead

TJO 10 X 10 MANAGEMENT, L.P.•Pelahatchie, MS

About The Position

Great Escapes RV Resorts is a growing company specializing in acquisition, development, and management of RV Resorts throughout the United States. Our leaders serve a diverse sector of the Resort / hospitality industry. We're searching for an exceptional individual to join our team as a Lead Housekeeper. This person is a hard-working individual who will embody our values while maintaining the supreme cleanliness of our RV Resort. This person will manage a small group of housekeepers and work closely with the management team.

Requirements

Availability to work during the weekend, early mornings and evenings as needed.
Ability to work well under pressure in a fast-paced environment.
Lead by example while embodying our company values.
Highly responsive and reliable
Strong attention to detail
Prior housekeeping experience preferred although we can teach you the RV Resort standard.
Adhere to all company policies and procedures.
Reasonable comfort level with computers and smart devices

Responsibilities

Professionally clean and maintain our cabins or RV using cleaning procedures and products in conformance with prescribed company standards: Sweeping, vacuuming, mopping, dusting, and washing all surfaces
Thoroughly clean under and behind furniture
Assist with laundry as needed.
Create a welcoming environment for our guests and owners by ensuring cabins are clean and cared for
Assist with scheduling, distribution of tickets, ordering and organizing supplies, as assigned by the manager.
Provide input on performance evaluations, resolving problems, and implementing disciplinary action with assistance from your manager.
Identify and note any damage to our cabins. Create maintenance tickets as necessary.
Manage, mentor, train, and support a small group of Housekeepers.
Ensure the housekeeping staff follows through on assignments and provide guidance on work methods and routines such as follow the wall, standard unit of appearance, and reporting damage.
Perform inspections of cleans completed by Housekeepers.
Touch-up cleans as needed.
Establish and maintain open, collaborative relationships with team members and management team.
Be available and willing to assist your colleagues and management team when necessary.
Provide cross-coverage for your manager and Co-Lead Housekeeper(s) when necessary.
Collect and remove trash.
Meet and maintain required housekeeping metrics.
Attending all mandatory individual and team meetings.
Replenish consumable items such as soaps and paper products.
Other responsibilities as assigned.