Housekeeping Lead

TJO 10 X 10 MANAGEMENT, L.P.Pelahatchie, MS
3h

About The Position

Great Escapes RV Resorts is a growing company specializing in acquisition, development, and management of RV Resorts throughout the United States. Our leaders serve a diverse sector of the Resort / hospitality industry. We're searching for an exceptional individual to join our team as a Lead Housekeeper. This person is a hard-working individual who will embody our values while maintaining the supreme cleanliness of our RV Resort. This person will manage a small group of housekeepers and work closely with the management team.

Requirements

  • Availability to work during the weekend, early mornings and evenings as needed.
  • Ability to work well under pressure in a fast-paced environment.
  • Lead by example while embodying our company values.
  • Highly responsive and reliable
  • Strong attention to detail
  • Prior housekeeping experience preferred although we can teach you the RV Resort standard.
  • Adhere to all company policies and procedures.
  • Reasonable comfort level with computers and smart devices

Responsibilities

  • Professionally clean and maintain our cabins or RV using cleaning procedures and products in conformance with prescribed company standards: Sweeping, vacuuming, mopping, dusting, and washing all surfaces
  • Thoroughly clean under and behind furniture
  • Assist with laundry as needed.
  • Create a welcoming environment for our guests and owners by ensuring cabins are clean and cared for
  • Assist with scheduling, distribution of tickets, ordering and organizing supplies, as assigned by the manager.
  • Provide input on performance evaluations, resolving problems, and implementing disciplinary action with assistance from your manager.
  • Identify and note any damage to our cabins. Create maintenance tickets as necessary.
  • Manage, mentor, train, and support a small group of Housekeepers.
  • Ensure the housekeeping staff follows through on assignments and provide guidance on work methods and routines such as follow the wall, standard unit of appearance, and reporting damage.
  • Perform inspections of cleans completed by Housekeepers.
  • Touch-up cleans as needed.
  • Establish and maintain open, collaborative relationships with team members and management team.
  • Be available and willing to assist your colleagues and management team when necessary.
  • Provide cross-coverage for your manager and Co-Lead Housekeeper(s) when necessary.
  • Collect and remove trash.
  • Meet and maintain required housekeeping metrics.
  • Attending all mandatory individual and team meetings.
  • Replenish consumable items such as soaps and paper products.
  • Other responsibilities as assigned.
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