Housekeeping Inspector

Peregrine Hospitality•Clearwater, FL

2d•Onsite

About The Position

Essential Functions Ensure proper training and coaching of housekeeping staff to ensure all members of the housekeeping staff are meeting the hotel and brands standards and expectations. Work to ensure housekeepers are meeting their minutes per occupied room budgets. As well as any other reasonable request from any member of the hotel leadership team. Oversee housekeeping staff regarding room cleaning progress by checking the cleanliness of rooms and communicating that status to the front desk. Ensure rooms are prepared according to standards and audit them. If guests’ forgotten items are found in the room, record them with the lost and found/front desk. Organize storage rooms, assist in putting away deliveries, supplies, and linens, and assist with doing inventory as well as any other duties that may be assigned. Report daily communications and inspections to managers. Distribute and log all keys and communication devices and receive them back at end of day. Monitor systems for timely completion of requests. Communicate with other departments as needed. Report any guest issues to management. Be a point of contact for guest and staff opportunities. Skills and Abilities Understand the mission, vision, and goals of the hotel. Computer and Microsoft Office skills. Strong leadership skills and the ability to apply them in a dynamic environment. Establish goals and objectives for department. Well organized, focused and complete all work assigned. Work cohesively with co-workers and all departments as part of a team. Build morale and promote positive employee engagement. Follow all appropriate policies and procedures while constantly striving to improve standards of operations. Ability to read, comprehend, and write instructions, correspondence, reports, and memos. Ability to communicate verbally with guests, management, and co-workers. Ability to effectively present information to associates, management, guests, and the public in one-on-one and group situations. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to understand guest service needs. Knowledge of computer accounting programs, math skills as well as budgetary analysis capabilities required.

Requirements

Understand the mission, vision, and goals of the hotel
Computer and Microsoft Office skills
Strong leadership skills and the ability to apply them in a dynamic environment
Establish goals and objectives for department
Well organized, focused and complete all work assigned
Work cohesively with co-workers and all departments as part of a team
Build morale and promote positive employee engagement
Follow all appropriate policies and procedures while constantly striving to improve standards of operations
Ability to read, comprehend, and write instructions, correspondence, reports, and memos
Ability to communicate verbally with guests, management, and co-workers
Ability to effectively present information to associates, management, guests, and the public in one-on-one and group situations
Ability to define problems, collect data, establish facts, and draw valid conclusions
Ability to understand guest service needs
Knowledge of computer accounting programs, math skills as well as budgetary analysis capabilities required
High School diploma or GED equivalence required
Minimum of 1 year experience in housekeeping
Must be able to lift and/or carry up to 40 pounds frequently to assist guests
Ability to stand for extended periods of time
Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors, and guests a normal in-person and phone conversation
Ability to bend and twist, push, and pull, stoop, and kneel
Ascend and descend a ladder
Must be able to push and pull carts and equipment weighing up to 250 lbs. occasionally
Must be able to bend, stoop, squat and stretch to fulfill cleaning/inspection tasks
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity
Requires manual dexterity to use and operate all necessary equipment

Nice To Haves

Preferred bi-lingual in Spanish and English.

Responsibilities

Ensure proper training and coaching of housekeeping staff
Ensure housekeepers are meeting their minutes per occupied room budgets
Oversee housekeeping staff regarding room cleaning progress
Ensure rooms are prepared according to standards and audit them
Record guests’ forgotten items with the lost and found/front desk
Organize storage rooms, assist in putting away deliveries, supplies, and linens, and assist with doing inventory
Report daily communications and inspections to managers
Distribute and log all keys and communication devices and receive them back at end of day
Monitor systems for timely completion of requests
Communicate with other departments as needed
Report any guest issues to management
Be a point of contact for guest and staff opportunities