Housekeeping Inspector - Condado Vanderbilt Hotel

The Condado Collection•San Juan, PR

13d

About The Position

Overview The Condado Collection is a collection of hospitality properties in Puerto Rico ranging from classic and modern luxury full-service hotels to fine dining and entertainment. The Condado Vanderbilt is the standard of excellence and luxury resort hotels in San Juan and The Caribbean. Originally built in 1919 and restored to its distinguished grandeur, offers unsurpassed cuisine, exquisite rooms and suites, and highly personalized service. We aim to create experiences and inspire journeys not only for our guests, but also our workforce. We are confident that our team members are the key in delivering passionate and authentic hospitality service. Let’s create a collection of memories together! Key Responsibilities Responsible for inspecting guest rooms and suites to ensure they meet Forbes 5-Star standards of cleanliness, presentation, and functionality Maintain excellence in guest rooms, suites, and corridors, exceeding guest and management expectations. Visually check public spaces, ensuring all areas are clean, organized, and in working order. Oversee proper use of cleaning supplies and chemicals. Coordinate, assign, and train housekeeping staff, ensuring proper coverage. Record inspection results, resolve guest concerns, and maintain accommodation standards. Assist with room cleaning and delivery of amenities as needed. Ensure floors are properly stocked and complete inspection reports accurately. Stay informed of daily hotel operations, events, and procedural updates. Follow all safety and security policies; report accidents, injuries, or unsafe conditions. Develop and maintain positive working relationships with others, support team to reach common goals. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information. Perform other reasonable job duties as requested by supervisors.

Requirements

Hospitality oriented
Prior housekeeping experience, required.
Must be able to bend, squat, stretch, and lift weighing up to 50 pounds
Able to handle difficult situations effectively
Strong communication skills
Detail oriented and accurate in work
Availability to work a flexible schedule, including evenings, weekends, and holidays.
Fully Bilingual (Spanish and English).

Responsibilities

Responsible for inspecting guest rooms and suites to ensure they meet Forbes 5-Star standards of cleanliness, presentation, and functionality
Maintain excellence in guest rooms, suites, and corridors, exceeding guest and management expectations.
Visually check public spaces, ensuring all areas are clean, organized, and in working order.
Oversee proper use of cleaning supplies and chemicals.
Coordinate, assign, and train housekeeping staff, ensuring proper coverage.
Record inspection results, resolve guest concerns, and maintain accommodation standards.
Assist with room cleaning and delivery of amenities as needed.
Ensure floors are properly stocked and complete inspection reports accurately.
Stay informed of daily hotel operations, events, and procedural updates.
Follow all safety and security policies; report accidents, injuries, or unsafe conditions.
Develop and maintain positive working relationships with others, support team to reach common goals.
Ensure uniform and personal appearance are clean and professional.
Maintain confidentiality of proprietary information.
Perform other reasonable job duties as requested by supervisors.