Housekeeping Houseperson
About The Position
Reporting to the Housekeeping Leadership, responsibilities and essential job functions include but are not limited to the following: Responsibilities Consistently offer professional, friendly and engaging service Ensure Housekeeping departmental standards are followed Assist Room Attendants to ensure guest rooms are prepared efficiently Maintain inventory in the Housekeeping closets Respond timely to guests’ special requests for miscellaneous items ie: cribs, cots, extra towels etc. Collect dirty linen, garbage and recyclables from Room Attendants’ carts and closets Ensure cleanliness and organization of the tower closets and restrooms Follow departmental policies and procedures Report necessary maintenance items Follow all safety and sanitation policies What is in it for you: Paid time off Medical, Dental and Vision Insurance, 401K Complimentary shift meal Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies and Educational Assistance for further development Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability Committee Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: Previous Housekeeping experience an asset Excellent communication and organizational skills Strong interpersonal and problem solving abilities Highly responsible & reliable Ability to work cohesively as part of a team with minimum supervision Ability to focus attention on guest needs, remaining calm and courteous at all times Physical Demands This position requires: Constant standing and walking throughout shift Frequent lifting and carrying up to 50 lbs Frequent kneeling, pushing, pulling, lifting Additional Information Your team and working environment: A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One Our Values Respect: We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity. Excellence: We make genuine connections, and we cherish every opportunity to make the people around us feel special. Belonging: We celebrate our differences. We support each other and we always stand together. Empowerment: We have authority to take initiative and anticipate moments that create unforgettable experiences. Integrity: We build trust through mutual respect and being authentic. Our commitment to Diversity & Inclusion: Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team. Fairmont Austin is proud to be an Equal Opportunity Employer. EOE/M/F/D/V
Requirements
- Previous Housekeeping experience an asset
- Excellent communication and organizational skills
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work cohesively as part of a team with minimum supervision
- Ability to focus attention on guest needs, remaining calm and courteous at all times
Responsibilities
- Consistently offer professional, friendly and engaging service
- Ensure Housekeeping departmental standards are followed
- Assist Room Attendants to ensure guest rooms are prepared efficiently
- Maintain inventory in the Housekeeping closets
- Respond timely to guests’ special requests for miscellaneous items ie: cribs, cots, extra towels etc.
- Collect dirty linen, garbage and recyclables from Room Attendants’ carts and closets
- Ensure cleanliness and organization of the tower closets and restrooms
- Follow departmental policies and procedures
- Report necessary maintenance items
- Follow all safety and sanitation policies
Benefits
- Paid time off
- Medical, Dental and Vision Insurance, 401K
- Complimentary shift meal
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies and Educational Assistance for further development
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability Committee
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
