Housekeeping Floor Supervisor

Four Seasons Hotels and ResortsMiami, FL
2d

About The Position

Four Seasons Hotel Miami is looking for Housekeeping Floor Supervisor who shares a passion for excellence and who infuses enthusiasm into everything they do. Our employees have the opportunity to shape our guests experience by providing exceptional knowledge and service in support of our world-renowned organization. Direct a section of the Housekeeping staff to assure that guest rooms and public areas are cleaned to exacting standards. Inspects the work of a team of Room Attendants and House Attendants responsible for the cleaning and upkeep of a specific area of the hotel. Trains and coaches the staff. Schedules work to be done daily, collects room and floor status sheets for assigned work areas. Monitors each Room Attendant’s daily progress. Inspects completed rooms to assure that all standards have been met.

Requirements

  • Must be able to work all shifts including, AM's, PM's, weekends, and holidays.
  • Be able to work in a standing position for long periods of time up to 8 hours a day.
  • Ability to perform assigned duties with attention to detail, speed accuracy, follow through, and work with a minimum supervision.
  • Ability to satisfactorily communicate in English.
  • Must be able to graps, bend, and stoop; push or pull heavy loads weighing up to 50 lbs.
  • Six to twelve months of related or equivalent experience is required.
  • Requires a working knowledge of the housekeeping aspect of services, policies or operations and general knowledge of the hotel.
  • Requires the ability to operate various computer systems.

Responsibilities

  • Direct a section of the Housekeeping staff to assure that guest rooms and public areas are cleaned to exacting standards.
  • Inspects the work of a team of Room Attendants and House Attendants responsible for the cleaning and upkeep of a specific area of the hotel.
  • Trains and coaches the staff.
  • Schedules work to be done daily, collects room and floor status sheets for assigned work areas.
  • Monitors each Room Attendant’s daily progress.
  • Inspects completed rooms to assure that all standards have been met.

Benefits

  • Energizing Employee Culture where you are encouraged to be your true self!
  • Comprehensive learning and development programs to help you master your craft.
  • Inclusive and diverse employee engagement events all year-round.
  • Exclusive discount and travel programs with Four Seasons
  • Competitive wages and benefits (Medical, Dental, Vision and Retirement Plan)

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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