Housekeeping Floor Manager - Full Time (PLV)

Caesars Entertainment CorporationLas Vegas, NV
41d

About The Position

The Housekeeping Floor Manager is responsible for supervision of team members working in the Housekeeping Department.

Requirements

  • Previous Housekeeping/Hotel supervisor experience preferred
  • Ability to communicate effectively in English, both verbal and written form in a professional manner
  • Excellent time & project management skills
  • Ability to bend, stoop or kneel; climb, ascend and descend stairs; maintain equilibrium
  • Ability to stand and walk for the duration of a shift. Ability to reach specific objects at short distances in working areas
  • Knowledge of chemicals and cleaning equipment
  • Extensive computer knowledge, i.e., Microsoft Outlook, Teams, Word, Excel, AS400/LMS
  • Ability to make good sound judgment decisions regarding employee and guest safety as well as professional customer service skills

Nice To Haves

  • Previous Housekeeping/Hotel supervisor experience preferred

Responsibilities

  • Maintain high standards of customer service. Listen and respond to guest inquiries in a professional manner.
  • Answer questions and offer assistance by providing accurate information on services relating to hotel, casino and the city in a friendly and welcoming manner.
  • Ensures guest complaints result in 100% guest satisfaction.
  • Provide a clean environment in guestrooms.
  • Demonstrates a pleasant and enthusiastic demeanor at all times.
  • Report problems found in operation and any unsafe equipment or unusual situations requiring action.
  • Report all maintenance discrepancies and situations in a timely manner and effectively follow through.
  • Ensure all tower public areas are cleaned and well-maintained upholding hotel standards.
  • Attend all training classes as directed by the company.
  • Attend and participate in pre-shift department meetings.
  • Performs other duties that may be assigned

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Industry

Accommodation

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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