Housekeeping Floor Manager - Full Time (PLV)

Caesars Entertainment Corporation • Las Vegas, NV

41d

About The Position

The Housekeeping Floor Manager is responsible for supervision of team members working in the Housekeeping Department.

Requirements

• Previous Housekeeping/Hotel supervisor experience preferred
• Ability to communicate effectively in English, both verbal and written form in a professional manner
• Excellent time & project management skills
• Ability to bend, stoop or kneel; climb, ascend and descend stairs; maintain equilibrium
• Ability to stand and walk for the duration of a shift. Ability to reach specific objects at short distances in working areas
• Knowledge of chemicals and cleaning equipment
• Extensive computer knowledge, i.e., Microsoft Outlook, Teams, Word, Excel, AS400/LMS
• Ability to make good sound judgment decisions regarding employee and guest safety as well as professional customer service skills

Nice To Haves

• Previous Housekeeping/Hotel supervisor experience preferred

Responsibilities

• Maintain high standards of customer service. Listen and respond to guest inquiries in a professional manner.
• Answer questions and offer assistance by providing accurate information on services relating to hotel, casino and the city in a friendly and welcoming manner.
• Ensures guest complaints result in 100% guest satisfaction.
• Provide a clean environment in guestrooms.
• Demonstrates a pleasant and enthusiastic demeanor at all times.
• Report problems found in operation and any unsafe equipment or unusual situations requiring action.
• Report all maintenance discrepancies and situations in a timely manner and effectively follow through.
• Ensure all tower public areas are cleaned and well-maintained upholding hotel standards.
• Attend all training classes as directed by the company.
• Attend and participate in pre-shift department meetings.
• Performs other duties that may be assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Accommodation
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees