Housekeeping Coordinator - Housekeeping

Hard Rock Hotel & Casino Ottawa•Hollywood, FL

6h•Onsite

About The Position

The Housekeeping Coordinator is responsible for supporting the daily administrative and operational functions of the Housekeeping Department. This role ensures efficient communication, coordination of departmental activities, payroll processing, ordering of supplies, and follow-up on assignments while maintaining high standards of cleanliness and service.

Requirements

One (1) to two (2) years of administrative or housekeeping coordination experience required
High School diploma or GED required; some college preferred
Proficiency in Microsoft Office (Outlook, Word, Excel); experience with hotel systems is a plus
Strong organizational, multitasking, and time-management skills
Ability to communicate effectively across multiple departments
Ability to handle confidential information with discretion
Strong problem-solving skills and attention to detail
Ability to work in a fast-paced environment and adapt to changing priorities

Nice To Haves

Previous hospitality or hotel housekeeping experience strongly preferred

Responsibilities

Coordinate daily housekeeping operations, including assigning tasks, tracking room status, and supporting supervisors and team members
Process and maintain departmental payroll, ensuring accuracy of timekeeping, attendance, and labor reporting
Order housekeeping supplies and materials; maintain inventory levels and follow up with vendors on deliveries and discrepancies
Serve as a liaison between Housekeeping and other departments (Front Desk, Maintenance, and Management) to ensure timely communication and service delivery
Maintain department schedules, attendance records, and staffing updates
Follow up on work assignments and projects to ensure timely completion and quality standards are met
Prepare, update, and maintain reports, logs, and documentation related to housekeeping operations
Respond to internal and external inquiries, providing accurate information regarding housekeeping services and requests
Assist with budget tracking and cost control initiatives within the department
Ensure compliance with hotel brand standards, safety regulations, and cleanliness protocols
Maintain organized filing systems (electronic and physical) for departmental records
Promote positive employee and guest relations at all times
Support management with administrative tasks, meeting coordination, and documentation
Maintain a clean, safe, and organized work environment
Perform all other related duties as assigned