Housekeeping Assistant Manager

Four Seasons•Miami Beach, FL

8h•Onsite

About The Position

The Assistant Housekeeping Manager ensures our guest accommodation and all areas front and back of house are maintained in a spotless condition at all times. From the moment it first opened its doors on New Year’s Eve 1930, The Surf Club has hosted history. It is here that you will find Four Seasons Hotel at The Surf Club, an oceanfront destination bringing a new era of glamour elevated with chic dining, a palm-fringed Champagne Bar, and a world-class spa. The Surf Club has always been a place of imagination and possibility, it turned experiences into memories, and this is what we continue to pursue daily with every guest that crosses our historic doors.

Requirements

Previous rooms management experience
Strong leadership skills in managing a diverse team
Organization skills, attention to detail and effective communication
Candidates must have valid work authorization for the U.S.
Internal Four Seasons Management Employees outside of the US may qualify for an L1 Visa.

Responsibilities

Manages a team of Room Attendants and House Attendants responsible for the cleaning and upkeep of a specific area of the hotel.
Interviews, trains and schedules the staff.
Conducts Performance Evaluations and disciplines staff when needed.
Schedules work to be done daily, collects room and floor status sheets for assigned work areas.
Monitors each Room Attendant’s daily progress.
Inspects completed rooms to assure that all standards have been met.
When standards have been missed, brings employee back to room and coaches the employee on how to correct the deficiency.
Coordinates work orders in assigned section.
Follows up to be sure work is completed.
Releases checkout rooms to be sold.
Monitors the performance of House Attendants.
Assures that there are sufficient supplies on the guest floors.
Checks cleanliness of guest corridors, stairwells, elevators and Linen Closets.