ASSISTANT HOUSEKEEPING MANAGER
About The Position
You notice what others miss—the perfect bed tuck, the shine on a bathroom fixture, a cart that’s stocked exactly right. You lead with consistency, support your team with heart, and believe a clean, well-run hotel sets the stage for every great guest experience. If supporting a high‑performing housekeeping operation feels less like a job and more like a calling… keep reading. The Role As our Assistant Housekeeping Manager, you’ll help lead the day‑to‑day housekeeping operation at the Hilton Garden Inn Nashville Vanderbilt. You’ll support the Director of Housekeeping, guide our room attendants and housepersons, and ensure every guest room and public area meets the Hilton CleanStay standard. You’ll be the hands‑on leader who keeps the team moving, the rooms spotless, and the operation running smoothly.
Requirements
- 2+ years of housekeeping leadership experience (Supervisor or Assistant Manager level preferred)
- A hands‑on leadership style—supportive, consistent, and not afraid to jump in and help
- Detail‑focused, standards‑driven, and committed to delivering spotless rooms
- Organized and calm under pressure, especially on high‑volume days
- Comfortable with hotel task systems, basic reporting, and Microsoft Office tools
- Able to work a flexible schedule including weekends and holidays
- Physical ability to stand/walk for long periods and lift/push up to ~40 lbs (with or without accommodation)
Nice To Haves
- Hilton brand experience or CleanStay familiarity is a strong plus
Responsibilities
- Support the Director of Housekeeping in daily department operations, shift leadership, and staff supervision
- Conduct daily room inspections for quality, cleanliness, and brand compliance
- Lead pre‑shift huddles, assign boards, track progress, and support attendants throughout the day
- Assist with staff training, onboarding, and cross‑training to maintain a strong, versatile team
- Monitor labor efficiency, and supply usage; help maintain department budgets
- Manage inventory control: amenities, chemicals, linens, equipment, par levels
- Oversee laundry operations: quality, timeliness, productivity, linen rotation
- Support guest satisfaction goals—review feedback, resolve issues, deliver service recovery when needed
- Help maintain compliance with Hilton brand standards, safety protocols, OSHA requirements, and chemical handling procedures
- Collaborate closely with Front Office to optimize room readiness, turn times, and guest requests
- Ensure work areas, closets, and carts are clean, stocked, and properly maintained
- Assist with deep cleans, PM projects, special requests, and group turnovers
- Be visible—on guest floors, in laundry, and wherever your team needs you most
Benefits
- Competitive pay + opportunity for growth
- Benefits that support your life inside and outside the hotel
- Strong management support, training, and travel discount programs
- A collaborative and supportive leadership team
- A culture where your effort is noticed—and appreciated
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
