Historic Crags Lodge Hiring Housekeepers - Flexible Shifts

Talentuition, LLC•Estes Park, CO

About The Position

The Historic Crags Lodge in majestic Estes Park is a premier destination for events and accommodations not just in Colorado, but the Rocky Mountain region as whole. Minutes away from the vitality of downtown Estes Park, we have combined the comforts and amenities clients expect from a luxury hotel while maintaining the historic charm of one of Colorado’s most vibrant mountain towns. As a leader in the industry, our guests expect superior customer service, and we have cultivated a team of hospitality experts trusted with operating award-winning resorts across the country. As we enter a growth phase, The Historic Crags Lodge is seeking Part-Time Housekeepers to join our team of professionals. Rebranding and creating an environment of excellence in the luxury resort space, this role is crucial to the success and future of Crags Lodge under the flagship of VIVAMEE Hospitality. Our Housekeepers ensure an exceptional experience for our guests by maintaining the cleanliness & hygiene standards for which VIVAMEE properties are known. Responsibilities include cleaning guest rooms, bathrooms, and common areas of the hotel, listening to and responding to guest concerns, and providing excellent customer service with every interaction. Working collaboratively with all hotel staff to deliver a superior guest experience, our ideal candidate is ambitious and wants to grow within the organization. At VIVAMEE Hospitality, we believe that excellence begins when ME becomes WE. As a team, we support one another and our company principles of integrity, transparency, and a positive vision for the future. As a Housekeeper at The Historic Crags Lodge, collaboration, exceptional customer service, and a genuine desire to create an unparalleled guest experience is how you will contribute to our collective goal of perfection in the industry.

Requirements

Must be 18 years of age.
One year of housekeeping experience is preferred.
Experience in a hospitality setting is preferred.
Excellent verbal and written communication skills.
Strong problem-solving and skills.
Ability to lift and move objects weighing up to 50 pounds.
Ability to consistently and effectively use abdominal and lower back muscles without fatigue.
Must be capable of standing for extended periods.
Demonstrate organizational skills and reliability
Capable of working independently and with a team.
Adaptable to changing schedules and priorities, motivated to work autonomously.
Adaptable to changing deadlines and priorities.
Meticulous attention to detail.

Nice To Haves

One year of housekeeping experience is preferred.
Experience in a hospitality setting is preferred.

Responsibilities

Promote and portray VIVÂMEE values in every guest communication and team collaboration.
Know, understand, and adhere to company-established policies and procedures.
Clean and maintain rooms, hallways, lobbies, restrooms, elevators, and other areas to meet VIVAMEE Hospitality and health standards.
Empty and clean trash receptacles and dispose of waste.
Stock and organize storage areas and carts.
Polish chrome and metal fixtures, replace light bulbs, set up meeting rooms, and clean kitchens, dishes, utensils, and silverware in suites and kitchenettes as required.
Replenish supplies in rooms and restrooms.
Assist with occasional laundry tasks.
Report maintenance issues and work orders to the Facilities Operator.
Deliver cribs and rollaway beds to guest rooms.
Disinfect equipment and supplies following hotel guidelines.
Observe security measures and report any damage, theft, or found items.
Transport linens, towels, and supplies using carts or appropriate methods.
Inspect rooms for pests and report findings promptly.
Maintain professional and effective communication with supervisors and colleagues.
Maintain a positive and friendly attitude towards guests at all times.
Follow all department, hotel, and management company policies, procedures, and standards diligently.
Perform additional duties as directed by management.