Housekeeper - Austin

DFI Resources • Austin, TX

22d • Onsite

About The Position

Ensures the residence is clean and orderly while maintaining homeowner privacy. Responsible for performing a variety of domestic duties, including household cleanliness and organization, running errands, laundry and shopping. Additionally, this role serves as backup to the Executive Housekeeper and must be able to step in to assist the principals and support team members in their absence, ensuring continuity and high standards of service.

Requirements

• High school diploma required
• 2-5 years’ experience required
• Proficiency in working with high grade surfaces; wood, leather, furniture, carpet, silver, artwork, antiques
• Ability to demonstrate intuitive service
• Knowledge of general office procedures, administrative support, computer skills, and smartphone proficiency
• Ability to maintain a positive, cooperative, and professional attitude in all situations and under all circumstances.
• Exceptional interpersonal, written, and verbal communication skills
• Ability to operate the intercom and general household equipment.
• CPR Certified (company provided)
• Excellent time management skills: ability to organize and coordinate multiple projects with available resources
• Keen attention to detail, honesty, adaptability, and dependability
• Ability to maintain a high level of strict confidentiality and professionalism
• Possess a valid driver’s license with a good driving record

Nice To Haves

• Private estate, luxury hotel, or similar hospitality experience beneficial
• Bilingual in English/Spanish

Responsibilities

• Performs museum-quality cleaning with proficiency in special surfaces (wood, glass, leather, furniture, antiques, priceless art, marble, silver, brass, etc.)
• Meticulous organization of personal products, household items, and belongings throughout the house
• Support processes to maintain the home to the highest aesthetic and performance standards; work with team members to create and update documentation, checklists, and standard operating procedures
• Escorts contractors and vendors while maintaining privacy and security standards
• Assist with special events including set-up and post event clean-up as needed
• Ongoing interest in the improvement of service, level of care, operational sophistication, and overall experience of the property
• Partners with team members to provide area-wide support
• Conduct frequent reviews of the surroundings to ensure quality issues are identified and reported to the appropriate person
• Performs administrative duties as needed, such as maintaining household inventories and communicating and coordinating clearly with other teams
• Supports or leads special projects related to household belongings, including products, wardrobe, and other personal items. May require detailed organization, photography, and cataloging as needed.

Benefits

• Fun, team-oriented environment
• Competitive salary and performance-based bonus program
• 100% employer-paid medical, dental, and vision insurance for employees and their dependents (with participation in our Wellness Incentive Program)
• 401(k) + match
• Generous vacation and personal time off allowance
• Charitable donation matching program
• Training and development opportunities
• Programs and activities to encourage a balanced lifestyle

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED