SHM - Housekeeper
About The Position
Core Responsibilities: • Stocks housekeeping carts with supplies • Transports cleaning materials to rooms for cleaning • Thoroughly cleans rooms and restrooms according to department procedures • Changes bedding if requested by guest • Empties wastebaskets and transports trash and waste to disposal area. • Replenishes supplies in room and bathroom per hotel procedures. • Conducts final walk-around to assure that room meets hotel housekeeping standards. • Interacts on occasion with guests while cleaning guest and meeting rooms. Assists guest as needed. • Reports maintenance repair problems in guest rooms, restrooms, corridors to Supervisor • Ensures all lost and found items are turned in and logged on a daily basis. • Assists in control of the linen counts; assists on collecting linen on delivery days • Maintains a daily “check-out” and “stay-over” report • Ensures sanitation guidelines are maintained • Ensures all linen rooms and work areas are neat, clean and organized • May work in laundry room area loading washers and dryers and folding sheets. • Must Role Model Company guest service program. • Other duties as assigned.
Requirements
- Frequent walking and standing for entire length of shift
- Frequent climbing of stairs
- Frequent bending, stooping, reaching, kneeling, and carrying
- Use of hands to operate cleaning equipment and complete scrubbing/washing duties
- Occasionally required to lift and/or move up to 50 pounds.
- Visual acuity sufficient to inspect cleanliness of rooms and surfaces
- High School Diploma or GED preferred
- Limited to no experience required; previous commercial cleaning and/or guest service experience preferred.
- Working knowledge of various cleaning utensils, dryers, vacuum cleaners, tools and fixtures
- Ability to read in English a limited number of two and three syllable words; ability to print and speak simple sentences.
- Must be able to obtain a New York State Gaming License.
- Weekends, Holidays and swing shift work may be required.
Nice To Haves
- previous commercial cleaning and/or guest service experience preferred.
Responsibilities
- Stocks housekeeping carts with supplies
- Transports cleaning materials to rooms for cleaning
- Thoroughly cleans rooms and restrooms according to department procedures
- Changes bedding if requested by guest
- Empties wastebaskets and transports trash and waste to disposal area.
- Replenishes supplies in room and bathroom per hotel procedures.
- Conducts final walk-around to assure that room meets hotel housekeeping standards.
- Interacts on occasion with guests while cleaning guest and meeting rooms. Assists guest as needed.
- Reports maintenance repair problems in guest rooms, restrooms, corridors to Supervisor
- Ensures all lost and found items are turned in and logged on a daily basis.
- Assists in control of the linen counts; assists on collecting linen on delivery days
- Maintains a daily “check-out” and “stay-over” report
- Ensures sanitation guidelines are maintained
- Ensures all linen rooms and work areas are neat, clean and organized
- May work in laundry room area loading washers and dryers and folding sheets.
- Must Role Model Company guest service program.
- Other duties as assigned.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1-10 employees
