Housekeeper

Generation Hospitality GroupBillings, MT

About The Position

Duties/Responsibilities: · Receives list of assigned rooms from manager and prioritizes rooms requesting early cleaning. · Checks the inventory of cleaning cart and adds any necessary supplies. · Knocks and announces self before entering room; returns at a later time if rooms are occupied. · Removes soiled linens, towels, bedspreads, and blankets from each assigned room and provides fresh replacements. · Neatly makes beds and stocks towels, washcloths, and hand towels according to policies. · Cleans and disinfects bathroom and kitchenette or coffee-preparation areas according to hotel polices. · Wipes surfaces in room and cleans mirrors. · Vacuums floors and removes trash. · Checks complimentary coffee, snack, and toiletry supplies in the room, restocking according to provided hotel checklist and policy. · Ensures room meets hotel standards with a final walkaround. · Notifies supervisor of room availability and reports any suspicious activity to security. · Ensures soiled linens are laundered, which may include loading hotel washers and dryers and folding sheets and towels in laundry room as needed. · Notifies maintenance department of needed maintenance or repairs. · Takes found items to designated lost and found area if guest has checked out. · Performs other related duties as assigned. Required Skills/Abilities: · Detail-oriented and thorough. · Ability to remain discreet and respect the privacy of guests. · Ability to perform consistent work to the highest of standards. · Ability to interact with guests in a pleasant, friendly way. Education and Experience: · Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs. Physical Requirements: · Prolonged periods standing and walking and frequently pulling, pushing, and bending. · Must be able to lift up to 15 pounds at times. · Willingness to work a rotation seven-day work cycle with occasional afternoon shifts.

Requirements

  • Detail-oriented and thorough.
  • Ability to remain discreet and respect the privacy of guests.
  • Ability to perform consistent work to the highest of standards.
  • Ability to interact with guests in a pleasant, friendly way.
  • Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs.
  • Prolonged periods standing and walking and frequently pulling, pushing, and bending.
  • Must be able to lift up to 15 pounds at times.
  • Willingness to work a rotation seven-day work cycle with occasional afternoon shifts.

Responsibilities

  • Receives list of assigned rooms from manager and prioritizes rooms requesting early cleaning.
  • Checks the inventory of cleaning cart and adds any necessary supplies.
  • Knocks and announces self before entering room; returns at a later time if rooms are occupied.
  • Removes soiled linens, towels, bedspreads, and blankets from each assigned room and provides fresh replacements.
  • Neatly makes beds and stocks towels, washcloths, and hand towels according to policies.
  • Cleans and disinfects bathroom and kitchenette or coffee-preparation areas according to hotel polices.
  • Wipes surfaces in room and cleans mirrors.
  • Vacuums floors and removes trash.
  • Checks complimentary coffee, snack, and toiletry supplies in the room, restocking according to provided hotel checklist and policy.
  • Ensures room meets hotel standards with a final walkaround.
  • Notifies supervisor of room availability and reports any suspicious activity to security.
  • Ensures soiled linens are laundered, which may include loading hotel washers and dryers and folding sheets and towels in laundry room as needed.
  • Notifies maintenance department of needed maintenance or repairs.
  • Takes found items to designated lost and found area if guest has checked out.
  • Performs other related duties as assigned.
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