Housekeeper/Resident experience associate

Life Care Services•Issaquah, WA

2d•$20 - $21•Onsite

About The Position

The New Resident and Guest Experience Housekeeping Associate is responsible for ensuring the cleanliness, readiness, and overall presentation of apartments undergoing refurbishment, newly occupied residences, and guest rooms. This role also provides general housekeeping support, as needed, to maintain a welcoming and well-kept environment throughout the community.

Requirements

Ability to understand and follow instructions in English and communicate effectively.
Ability to lift 30 pounds.

Nice To Haves

Previous housekeeping experience preferred but not required.

Responsibilities

Prepare refurbished apartments by completing detailed cleaning, dusting, polishing, and staging to ensure units are ready for marketing appointments. Turn on the lights, freshen cleanings, vacuum on days of appointments. Report any concerns to the supervisor.
Attend weekly refurbishment meetings. Work closely with the Plant Operations Team and the Marketing Team to ensure needs and deadlines are met.
Monitor refurbishment schedules and coordinate with supervisors and maintenance teams to ensure apartments are cleaned promptly as work is completed.
Clean and maintain newly occupied apartments to support a positive first-day experience for incoming residents. Check in with the new residents regarding needs on the day of the move in and one week after the move in.
Ensure guest rooms are consistently ready, including cleaning, restocking amenities, changing linens, and maintaining an inviting environment. Report any maintenance issues or concerns to the Receptionist Staff.
Report maintenance needs or safety concerns observed in resident apartments, guest rooms, and common areas.
Support special projects or cleaning assignments as directed by the Housekeeping Manager or Environmental Services leadership.
Provide exceptional customer service, responding courteously and promptly to resident and guest needs.
Accomplishes all work in the order of priority set by supervisor.

Benefits

Medical, Dental, and Vision Insurance
Now Offering DailyPay!
Life and disability insurance
401(k) with company match
Health Savings Account & Flexible Savings Account
Employee assistance program
PTO and six paid holidays
Pet insurance and employee discounts (including wireless plan and retail discounts)
Tuition reimbursement
Free Lyft rides if needed, to and from the Issaquah Transit Center.
Free Underground parking
Free meals
Your personal and professional growth is important to us, so we provide continual professional training and career advancement opportunities.
You will enjoy being part of a great team in a fun, engaging work environment!