House Person, Part-Time

StepStone HospitalityCharlotte, NC
1d

About The Position

We are looking for an ambitious and fun individual to join our hard-working housekeeping team. Our goal is to enhance the customer experience by keeping our facilities in a clean and orderly condition while having fun at work! Supply own cleaning cart with appropriate supplies for shift Deliver baby cribs, pillows, extra towels, and misc. guest request to guest rooms Strip, seal, and wax floors according to proper procedures using any safety equipment necessary Restock shelves with paper supplies and restock room cleaner caddies daily Put away all incoming supplies and deliveries Move and arrange furniture and turn mattresses as required during general cleaning Deliver excellent customer service Create daily job lists and record all serviced rooms Maintain equipment in good condition Report on any shortages, damages or security issues Handle reasonable guests complaints/requests and inform others when required Pick up trash and dirty linen from hallways Do a public area checklist Work hand in hand with the housekeeping manager with special projects

Requirements

  • Ability to work independently and remain motivated
  • Provide guests with excellent customer service
  • Proven working experience in relevant field
  • Professionalism along with speed and attention to detail

Responsibilities

  • Supply own cleaning cart with appropriate supplies for shift
  • Deliver baby cribs, pillows, extra towels, and misc. guest request to guest rooms
  • Strip, seal, and wax floors according to proper procedures using any safety equipment necessary
  • Restock shelves with paper supplies and restock room cleaner caddies daily
  • Put away all incoming supplies and deliveries
  • Move and arrange furniture and turn mattresses as required during general cleaning
  • Deliver excellent customer service
  • Create daily job lists and record all serviced rooms
  • Maintain equipment in good condition
  • Report on any shortages, damages or security issues
  • Handle reasonable guests complaints/requests and inform others when required
  • Pick up trash and dirty linen from hallways
  • Do a public area checklist
  • Work hand in hand with the housekeeping manager with special projects
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