House Person, Part-Time

Holiday Inn Express & Suites Charlotte - Ballantyne•Charlotte, NC

About The Position

We are looking for an ambitious and fun individual to join our hard-working housekeeping team. Our goal is to enhance the customer experience by keeping our facilities in a clean and orderly condition while having fun at work!

Requirements

Ability to work independently and remain motivated
Provide guests with excellent customer service
Proven working experience in relevant field
Professionalism along with speed and attention to detail

Responsibilities

Supply own cleaning cart with appropriate supplies for shift
Deliver baby cribs, pillows, extra towels, and misc. guest request to guest rooms
Strip, seal, and wax floors according to proper procedures using any safety equipment necessary
Restock shelves with paper supplies and restock room cleaner caddies daily
Put away all incoming supplies and deliveries
Move and arrange furniture and turn mattresses as required during general cleaning
Deliver excellent customer service
Create daily job lists and record all serviced rooms
Maintain equipment in good condition
Report on any shortages, damages or security issues
Handle reasonable guests complaints/requests and inform others when required
Pick up trash and dirty linen from hallways
Do a public area checklist
Work hand in hand with the housekeeping manager with special projects