House Manager - Transitional Living Community
About The Position
BCSs Transitional Living Community (TLC), a 30 bed section of the Brooklyn Womens Shelter in East New York, Brooklyn, was established in 1989. TLC provides homeless, low-income, mentally ill women with temporary shelter and assistance to secure permanent housing. TLC recruits its clients primarily from the assessment unit of the Brooklyn Womens Shelter. Staff conduct comprehensive assessments to identify women with severe and persistent mental illness, many also having serious personal, social, medical and economic problems. A principle feature of the TLC program is the milieu treatment in which women are helped to practice the skills they will need to live successfully outside the shelter system, including pre-vocational preparation. POSITION SUMMARY: Provide consistent, high quality program service delivery to all clients populations in accordance with funder and regulatory requirements; best practices; BCS policies and Core Values; and Code of Conduct for Custodians of People with Special Needs . This includes program coverage and attend to individual client needs during scheduled shift including reception activities, answering phones and directing calls and assist all clients with self-administered medication. Serve as a role model to all stakeholders.
Requirements
- HIgh School Diploma or equivalent
- One year experience working with homeless and/or mentally disabled populations preferred.
- Must undergo pre-employment screenings such as the Criminal Background Check required by DOHMH
Nice To Haves
- F80 Preferred
- Previous experience working in residential direct care helpful.
- Ability to maintain confidentiality and boundaries with clients
Responsibilities
- Provide program coverage and attend to individual client needs during scheduled shift
- Conduct reception activities, including answering phones and directing calls.
- Assist all clients with self-administered medication by providing access to all prescribed medication at appropriate times, encouraging correct use of medication, logging medication taken, and assuring proper storage in locked area.
- Provide light food to clients if needed with medication, in accordance with DOHMH Food Standards
- Report serious incident to TLC management and complete and incident report
- Ensure Client Adhere to COVID standards and requirements.
- Document all activities in logbook and medication logbook for issues requiring intervention and alert appropriate staff
- Assist with facilitating admissions as needed
- Work with HELP Womens Center to ensure TLC bed sign-in sheets are appropriately completed
- Interact with clients in therapeutic manner and attend to their needs and requests according to program policies
- Assist with oversight of laundry room schedule and assisting clients in learning proper use of laundry facilities
- Facilitate pack outs for all client who curfew violates and prepare the area for a new intake
- Collect new clients demographics information in the evenings
- Other related tasks as assigned
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
Number of Employees
251-500 employees
