House Manager

OhioGuidestone•Medina, OH

16h•Onsite

About The Position

Your story. Our mission. A perfect match. You have a place at OhioGuidestone, the state's leader in behavioral health! OhioGuidestone is the state’s leader in community behavioral health care, serving around 26,000 Ohioans each year. We focus on the needs of the whole person by providing telehealth and in-person prevention services, as well as mental health and substance use treatment. As we help people navigate the most difficult times in their lives—with compassion and respect—we ultimately empower them to take steps towards a healthier future. Discovery Recovery House in Medina, OH is seeking a dedicated House Manager to support and mentor women in sober living. This role oversees daily operations, fosters accountability and community, facilitates meetings and activities, teaches life skills, and helps create a safe, empowering home for recovery.

Requirements

Minimum educational level Bachelor’s/associate’s degree or enrollment in college with a major in sociology, psychology, criminal justice, or related field; or appropriate work and/or life experience.
Demonstrated experience in residential SUD services required.
Must have a valid Ohio Driver’s License with a safe driving record.
Maintain a valid driver’s license in the state of Ohio with insurance coverage of at least $100,000 per occurrence and $300,000 aggregate per year.
Ability to take and pass a physical exam and drug screening.
English reading and writing skills.
Attention to detail and confidentiality.
Ability and willingness to work holidays.
Works flexible hours and is available for crisis management by phone.
Computer literacy skills, including Windows applications, Microsoft Office Suite, and basic database usage, as well as basic typing.

Nice To Haves

I preferred CDCA or PRS Certification.
Experience with Electronic Health Records (EHR), preferred.
Demonstrated supervisory experience preferred.

Responsibilities

Mentors the Residential Advocates and oversee the day-to-day operations of the Residential House.
Provides residents with guidance on how to maintain stable sober housing, how to live in a communal setting with shared responsibilities, household management and communication and relationship enhancement when needed; teaches skills as needed related to employment and housing, provide transportation as needed, facilitate house meetings and sober living activities, and enforce the house rules.
Provides crisis intervention and mediation, as necessary.
Provides management of the home, upkeep, schedule repairs, grocery shopping, etc.
Promotes the efficient and effective use of Agency resources, including both labor and consumable supplies.
Coordinates, makes referrals, or arranges for appropriate community resources when needed, acts as an advocate if necessary.
Teaches residents how to utilize the systems.
Maintains ongoing contacts (phone, meetings, conferences) with other professionals involved as needed, including collateral contacts with community resources/services.
Attends all court hearings as required or requested by the courts.
Oversee and complete the organization and maintenance of documentation of written and electronic client information.
Completes all necessary paperwork and documentation per Agency standards, including client case notes, and inspects forms to ensure accuracy.
Completes record keeping and copying of necessary information, dissemination to appropriate individuals within the agency and any outside agencies based on departmental requirements.
Monitors of finances of the residents as needed.
Participates in staff training, supervisory staff meetings & program consultation.
Develops and maintains a peer/coach relationship with residents.
Supervises clients and assists in the care and environmental services of the home.
Acts as a collaborator to ensure staff coverage for the home is maintained.
Complies with and supports others in complying with the Policies and Procedures of OhioGuidestone.
Observes all rules of confidentiality as they relate to client information both internally and in dealing with outside individuals and/or agencies.
Acts as a knowledgeable resource on topics such as client rights and the procedures governing them.
Utilizes empathic and active listening skills to provide emotional support to residents.
Promotes positive staff/client interactions through role modeling and teaching.
Creates a welcoming and calming atmosphere and exhibits excellent role model skills to effectively resolve conflict.
Maintains appropriate professional and personal boundaries with staff and clients.
Responsible for transporting clients when needed to appointments or treatment meetings using personal vehicle.
Maintains regular and reliable attendance.
May be involved in the planning, organization, and implementation of unique events or department specific projects or seasonal program changes.
Exhibits positivity, flexibility and a willingness to take on new responsibilities as requested or required.
Demonstrate positive leadership, promote an inclusive work environment, and present the Agency in the most positive light with all internal and external contacts.