House Manager 2

Enterprise Mangement Solutions Inc • Baltimore, MD

7d

About The Position

The House Manager (HM) provides direct supervision, personal care assistance, medication administration, and daily operational support to residents at Lighthouse Behavioral Health Center at 1114 E 20th Street LLC and Lighthouse Behavioral Health Center at 1114 E 20th Street LLC, a Residential Treatment Facility. This position is staffed through Mid-Atlantic Staffing under an agency contract. The DCP ensures resident safety, dignity, regulatory compliance, accurate documentation, and continuity of care, including during emergencies and resident relocation.

Requirements

• Free from tuberculosis, measles, mumps, rubella, and varicella (B2)
• Physician/MD statement (B2)
• Criminal background check completed within 30 days prior to employment (B3)
• CPR (by certified instructor)
• Basic First Aid (by certified instructor)
• Certified Medication Technician (CMT) – if administering medications
• Residential Treatment Facility Training
• Naloxone Administration Training
• Medication Technicians must be 18 years or older and renew certification every (2) years
• Fire & Life Safety (including use of fire extinguishers) – Initial & Annually
• Emergency Disaster Plans – Initial & Annually
• Infection Control (standard & contact precautions and hand hygiene) – Initial & Annually
• Basic Food Safety – Initial & Annually
• Cognitive Impairment (Alzheimer’s/Dementia) Initial:  5 hours (personal care staff)  2 hours (non-personal care staff) Annual:  2 hours (personal care staff)  1 hour (non-personal care staff)
• Health and Psychosocial Needs of Served Population (B7)
• Resident Assessment Process (B7)
• Service Plans (B7)
• Resident Rights (B7)
• Personal care service competence demonstrated to the delegating nurse within 7 working days (CNAs and GNAs exempt)
• All care documentation must be completed in iCanotes in accordance with Residential Treatment Facility policies, state regulations, and agency requirements.
• Daily progress notes
• Resident move-in / admission
• Resident move-out / discharge
• Changes in resident health status or condition
• Resident transfer to the hospital or emergency department
• Resident return from the hospital or emergency department
• Incident reports must be completed in the Redline app accurately and promptly
• Meal temperature logs must be recorded in the Redline app

Responsibilities

• Provide direct supervision of residents
• Maintain a safe, structured, and drug-free environment
• Conduct routine room checks
• Enforce visitation policies
• Ensure residents comply with house rules and safety expectations
• Receive meals from the contracted meal delivery service (The Charmed Table)
• Log meal temperatures in the Redline app upon delivery
• Serve meals to residents appropriately
• If meals are not delivered at scheduled meal times: Immediately notify the Assisted Living Manager (ALM) Contact The Charmed Table to inquire about delivery status
• Print daily iCanotes schedules for each resident
• Provide residents with their schedules and review them daily
• Work with residents to ensure participation in all scheduled appointments
• Support attendance at medical, behavioral health, and required services
• Receive, log, secure, and administer medications and delegated treatments in compliance with Assisted Living regulations
• Maintain accurate medication documentation
• Complete all required documentation in iCanotes and Redline
• Report incidents, health changes, and unusual events promptly
• Take phone messages and direct calls appropriately
• Receive and direct visitors as required
• Identify and report maintenance or safety concerns
• Submit maintenance issues to White Glove Property Management per facility protocol
• Understand and abide by all facility policies and procedures
• Cooperate fully with government officials, inspectors, and regulators during visits or inquiries
• Notify the ALM or Facility Director of agency visitors or compliance-related matters
• Take appropriate action during emergencies
• Participate in fire drills, disaster drills, and inspections
• Remain with residents during emergency relocation until properly relieved
• Ability to remain alert and responsive during assigned shifts
• Ability to assist residents during emergencies
• Ability to remain on site with residents during emergency relocation

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed