Hrly Public Services Associate I

Marion Co Public Library•Indianapolis, IN

9d•$19•Onsite

About The Position

A successful candidate will… Have an associate degree or a Library Technical Degree and an Indiana State Librarian Certificate V Have previous experience working with customers face to face. Be available to work day, evening, and weekend hours Be able to navigate basic computer functions, including Microsoft Word, Excel, internet browsing. Be bilingual (preferred but not required). What does the job look like? Assists patrons with finding library materials, recommending titles, locating library materials at other branches and placing requests. Provides preliminary, quick or ready reference assistance, referring in-depth research to librarians on duty or for call back. Provides assistance and instruction to patrons using the IndyPL website and digital collection, computers, printers or using other equipment, and downloading library apps. Assists patrons with job applications and resumes, utilizing online job search functions. Assists Librarians in collection maintenance, including weeding, ordering materials from other branches, and finding and evaluating items for pull lists, transfer lists, zero circ., etc. Informs patrons of library policies and procedures; observes patron activity. Records and reports statistics related to tasks including reference assistance, use of materials, program attendance and community contacts. Acts as person-in-charge, as needed. Assists with displays to promote the collection. Able to work the normally scheduled work time for this position. Able to cope with daily job-related stress. Note: This information is intended to be descriptive of the key responsibilities of the position. The list of essential functions does not identify all duties performed by any single incumbent in this position. Physical requirements include frequent twisting and constant sitting; pushing and pulling, and occasionally lifting up to 10 pounds. May occasionally lift more than 10 pounds.

Requirements

Have an associate degree or a Library Technical Degree and an Indiana State Librarian Certificate V
Have previous experience working with customers face to face.
Be available to work day, evening, and weekend hours
Be able to navigate basic computer functions, including Microsoft Word, Excel, internet browsing.

Nice To Haves

Be bilingual (preferred but not required).

Responsibilities

Assists patrons with finding library materials, recommending titles, locating library materials at other branches and placing requests.
Provides preliminary, quick or ready reference assistance, referring in-depth research to librarians on duty or for call back.
Provides assistance and instruction to patrons using the IndyPL website and digital collection, computers, printers or using other equipment, and downloading library apps.
Assists patrons with job applications and resumes, utilizing online job search functions.
Assists Librarians in collection maintenance, including weeding, ordering materials from other branches, and finding and evaluating items for pull lists, transfer lists, zero circ., etc.
Informs patrons of library policies and procedures; observes patron activity.
Records and reports statistics related to tasks including reference assistance, use of materials, program attendance and community contacts.
Acts as person-in-charge, as needed.
Assists with displays to promote the collection.
Able to work the normally scheduled work time for this position.
Able to cope with daily job-related stress.