Hourly EAP Specialist

APS Career Site•Arlington, VA

17d•$32

About The Position

Human Resources announces an opening for an Hourly EAP Specialist in Human Resources The Hourly EAP Specialist provides confidential administrative and program support to the Employee Assistance Program and the Division of Employee Relations. The incumbent answers and triages confidential calls and emails, routes employees and supervisors to the appropriate internal office or external provider, and maintains accurate and secure records. Qualifications-High School diploma or GED; including or supplemented by courses in business and office practices with a minimum of two years’ responsible clerical experience, preferably in an education-related setting. Excellent human relations skills; ability to maintain effective working relationships with other employees at all levels, including students, parents, and the public in a courteous and tactful manner. Excellence in business English grammar, spelling, and punctuation; must be able to communicate clearly and concisely, both orally and in writing. Experience-Knowledge of business and school office procedures, practices, and equipment; business English and office terminology. Knowledge of the operation, uses and capabilities of computer equipment and computer programs utilized at APS (STARS+); including good knowledge of MS Word, Excel, Access, etc. Responsibilities-Key responsibilities include processing invoices and EAP related payments, supporting EAP events, managing event registration, coordinating with external vendors, and preparing and distributing communications and materials for EAP and ER. The position also schedules random drug testing for designated employees and provides mailing and logistical support for both offices. Additional duties include updating program resources, maintaining calendars, assisting with data and reporting needs, and performing related tasks that support the overall operations of EAP and ER. Professionalism, discretion, and strong customer service skills are essential. Hourly Rate-$31.60 per hour Arlington Public Schools is an Equal Opportunity Employer It is the policy of the Arlington School Board, as stated in Policy G-2.30, Employee Relations – Equal Employment Opportunity - that “Employment opportunities shall not be restricted, abridged or otherwise adversely affected on the basis of race, national origin, creed, color, religion, gender, age, economic status, sexual orientation, national origin, marital status, genetic information, gender identity or expression, and/or disability.” .

Requirements

High School diploma or GED; including or supplemented by courses in business and office practices with a minimum of two years’ responsible clerical experience, preferably in an education-related setting
Excellent human relations skills; ability to maintain effective working relationships with other employees at all levels, including students, parents, and the public in a courteous and tactful manner
Excellence in business English grammar, spelling, and punctuation; must be able to communicate clearly and concisely, both orally and in writing
Knowledge of business and school office procedures, practices, and equipment; business English and office terminology
Knowledge of the operation, uses and capabilities of computer equipment and computer programs utilized at APS (STARS+); including good knowledge of MS Word, Excel, Access, etc.
Professionalism, discretion, and strong customer service skills