Hourly EAP Admin. Specialist

Arlington Public Schools•Arlington, VA

13d•$32

About The Position

Human Resources announces an opening for an Hourly EAP Specialist in Human Resources The Hourly EAP Specialist provides confidential administrative and program support to the Employee Assistance Program and the Division of Employee Relations. The incumbent answers and triages confidential calls and emails, routes employees and supervisors to the appropriate internal office or external provider, and maintains accurate and secure records. Qualifications-High School diploma or GED; including or supplemented by courses in business and office practices with a minimum of two years’ responsible clerical experience, preferably in an education-related setting. Excellent human relations skills; ability to maintain effective working relationships with other employees at all levels, including students, parents, and the public in a courteous and tactful manner. Excellence in business English grammar, spelling, and punctuation; must be able to communicate clearly and concisely, both orally and in writing. Experience-Knowledge of business and school office procedures, practices, and equipment; business English and office terminology. Knowledge of the operation, uses and capabilities of computer equipment and computer programs utilized at APS (STARS+); including good knowledge of MS Word, Excel, Access, etc.

Requirements

High School diploma or GED; including or supplemented by courses in business and office practices with a minimum of two years’ responsible clerical experience, preferably in an education-related setting.
Excellent human relations skills; ability to maintain effective working relationships with other employees at all levels, including students, parents, and the public in a courteous and tactful manner.
Excellence in business English grammar, spelling, and punctuation; must be able to communicate clearly and concisely, both orally and in writing.
Knowledge of business and school office procedures, practices, and equipment; business English and office terminology.
Knowledge of the operation, uses and capabilities of computer equipment and computer programs utilized at APS (STARS+); including good knowledge of MS Word, Excel, Access, etc.