Hotel Van Driver | Doubletree by Hilton Wilmington

PM New•Wilmington, DE

6h•Onsite

About The Position

You are the first connection that our guests have to our hotel and are a vital contributor to the success of the experience. You are responsible for assisting arriving and departing guests with luggage and transportation and provide information regarding the property and local area. You will use the guest's name to make them feel welcome and important. You will help acclimate guests to the hotel and be sure they know you are there to help them with whatever they may need. Additional daily responsibilities include: · Greeting every guest with a smile and a friendly greeting. · Promoting the amenities and services of the hotel and be an ambassador for our city. You will know the neighborhood and be able to provide directions and suggestions for dining and entertainment. Park guest vehicles and/or retrieve valet-parked guest vehicles in a timely and courteous manner Transport guests in a timely and safe manner.

Requirements

High School diploma (or equivalent)
Preferably three to six months of related experience
Valid driver's license
Interact with all hotel guests and team members in a polite and positive manner at all times
Fulfilling requests (even challenging ones) in a timely manner
Be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more
Able to accommodate varying schedules including nights, weekends and holidays