Hotel Service Clerk

Landry's, LLC. • Atlantic City, NJ

1d • $17 - $17

About The Position

As a hotel service clerk you will be coordinating room cleaning schedules, and ensuring cleanliness and adherance to hotel standards.

Requirements

• High school diploma.
• Some computer skills, specifically with AS/400 system.
• Familiarity with computer usage, pleasant phone manner and good communication skills
• Basic math skills.

Responsibilities

• Exhibit conduct in accordance with all Gaming Commission Regulations, Federal and State laws and regulations, and Golden Nugget and departmental policies and procedures.
• Consistently deliver positive, courteous and professional guest service in all interactions with guests, visitors, vendors and fellow employees.
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service.
• Responsible for assigning day shift Guestroom Attendants’ work assignments.
• Answers and logs all incoming calls from guests and other departments concerning Housekeeping, EVS and maintenance issues.
• Dispatches guest requests concerning Housekeeping to Housekeeping Floor Supervisor or Houseperson.
• Dispatches guest request or request from other departments to the proper trade mechanic.
• Dispatches all requests concerning EVS to proper Shift Manager or Supervisor.
• Provides trade mechanic with computer generated work ticket.
• Updates work tickets and housekeeping calls upon completion of job.
• Logs in all lost and found items.
• Files completed log sheets, lost and found sheets and housekeeping assignment sheets.
• Performs any other duties as assigned

Benefits

• Benefit Options Available
• Paid Time Off
• 401K
• Opportunities for advancement
• Positive and respectful work environment where diversity is valued
• Generous employee discounts on dining, retail, amusements, and hotels
• Community volunteer opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED