Hotel Sales Coordinator Dual Property
About The Position
Support the Sales Manager in booking and actively pursuing group and corporate business while aligning with hotel revenue goals · Coordinate meeting and event details, including room setup, catering, and audio-visual needs, ensuring seamless execution and guest satisfaction · Ensure meeting rooms are properly set, organized, and clean for all groups and clients · Verify proper payment arrangements for all events in accordance with company policies · Monitor event activities to ensure successful execution and proactively address client needs · Promote teamwork and quality service through daily communication and collaboration with all departments · Build positive relationships with guests and external business partners through professional interaction and post-event follow-up to encourage repeat business · Maintain accurate sales data, documentation, and reports to support informed decision-making · Engage with guests before, during, and after events to ensure a positive experience and timely resolution of concerns · Complete tasks and special projects assigned by the Sales Manager or management team · Provide sales support and follow-up in the Sales Manager’s absence as needed
Requirements
- 1+ years hotel administrative or sales experience
- Excellent customer service, interpersonal, and communication (verbal & written) skills
- Strong attention to detail with effective organizational and time-management abilities
- Ability to multitask, prioritize, and perform in a fast-paced environment
- Professional appearance and demeanor aligned with brand standards
- Working knowledge of Microsoft Office (Word, Excel)
- Reference’s Required
Nice To Haves
- Experience with property management and sales systems (HotelKey, OPERA, IHG programs), strongly preferred
- 2–3 years of related hospitality or sales experience
Responsibilities
- Support the Sales Manager in booking and actively pursuing group and corporate business while aligning with hotel revenue goals
- Coordinate meeting and event details, including room setup, catering, and audio-visual needs, ensuring seamless execution and guest satisfaction
- Ensure meeting rooms are properly set, organized, and clean for all groups and clients
- Verify proper payment arrangements for all events in accordance with company policies
- Monitor event activities to ensure successful execution and proactively address client needs
- Promote teamwork and quality service through daily communication and collaboration with all departments
- Build positive relationships with guests and external business partners through professional interaction and post-event follow-up to encourage repeat business
- Maintain accurate sales data, documentation, and reports to support informed decision-making
- Engage with guests before, during, and after events to ensure a positive experience and timely resolution of concerns
- Complete tasks and special projects assigned by the Sales Manager or management team
- Provide sales support and follow-up in the Sales Manager’s absence as needed
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
