Server

Commonwealth Hotels•North Canton, OH

13h

About The Position

Embassy Suites by Hilton Akron Canton Airport, Akron Canton, Ohio is seeking a Hotel Restaurant Server. About Us: Join Our Award-Winning Team at Embassy Suites Akron Canton Airport! Located just off I-77 in North Canton, and only two miles from Akron-Canton Airport, our hotel is a market leader with a reputation for excellence. We're proud to be an award-winning, full-service Hilton property with accolades from Hilton, TripAdvisor, and even recognition as Hotel of the Year. With popular destinations like Belden Village Mall and the Pro Football Hall of Fame just a few miles away, our location offers both convenience and opportunity. We are looking for passionate individuals to join our great team, where unlimited growth potential awaits. Why This Role? Our team is looking for a dedicated Hotel Restaurant Server to deliver outstanding customer service.Working as a Hotel Restaurant Server at the Embassy Suites Akron Canton Airport offers a dynamic and rewarding experience in a high-end hospitality setting. Exciting Atmosphere – Work in a fast-paced, event-driven environment, serving guests at conferences, weddings, and special events. Competitive Pay & Benefits – Earn competitive wages, tips, and potential benefits, including hotel discounts, health insurance, and more. Professional Growth – Gain valuable experience in bartending, customer service, and hospitality, with opportunities for career advancement. Team-Oriented Culture – Work alongside a supportive and professional team in a well-respected global hotel brand. This role is ideal for those who enjoy mixology, social interaction, and providing excellent guest experiences in a lively and elegant setting.

Requirements

High school diploma or equivalent
Demonstrated experience with a strong focus on guest satisfaction.
Exceptional ability to manage time effectively and stay organized in a fast-paced environment.
Excellent skills for engaging with guests and collaborating with team members seamlessly.
Applicants must be able to work weekends & holidays

Responsibilities

The Hotel Restaurant Server is responsible for ensuring guests have a positive dining experience
Greeting guests warmly and guiding them to available seating.
Take drink and food orders if offering à la carte service.
Answer questions about the menu and accommodate dietary restrictions when possible.
Provide prompt and friendly service, ensuring guests have everything they need.
Set up and maintain the breakfast buffet or table service area.
Refill food, beverages, and condiments as needed.
Deliver hot or special orders efficiently.
Prepare coffee, tea, and other beverages.
Keep tables, counters, and the buffet area clean and well-stocked.
Clearing used dishes and reset tables quickly.
Follow food safety and hygiene regulations.
Work closely with kitchen and hotel staff to ensure smooth service.
Handle guest concerns and complaints professionally.
Assist in inventory management and restocking supplies.
Break down and clean up the breakfast area after service ends.
Store leftover food properly or dispose of waste as required.
Prepare the area for the next service or shift.