Hotel Operations - Summer Intern 2026

Caesars Entertainment • Danville, VA

8d

About The Position

We are seeking a dynamic and service-oriented Hospitality Intern to join our team. This internship offers valuable hands-on experience in various aspects of hospitality management, including guest services, event planning, and operations. The ideal candidate will be a current college student with a passion for hospitality, excellent communication skills, and a positive attitude towards providing exceptional guest experiences. ESSENTIAL JOB FUNCTIONS: Guest Services: Assist in providing excellent customer service to guests by greeting them, answering inquiries, and addressing concerns in a courteous and professional manner. Event Planning Support: Support the hospitality team in planning and executing events, including meetings, conferences, weddings, and other special occasions. Assist with logistics, coordination, and onsite management. Front Desk Operations: Learn and assist with front desk operations, including check-in/check-out procedures, reservation management, and handling guest requests. Housekeeping Assistance: Collaborate with the housekeeping team to ensure cleanliness and maintenance of guest rooms and public areas. Assist with inventory management and restocking supplies as needed. Food and Beverage Service: Support food and beverage operations by assisting with meal service, setting up dining areas, and ensuring a high standard of cleanliness and hygiene. Sales and Marketing Support: Assist in promoting hospitality services and special offers through various channels, including social media, email campaigns, and promotional materials. Administrative Tasks: Provide general administrative support to the hospitality department, including data entry, filing, and organizing documents.

Requirements

• Currently enrolled in a college or university, pursuing a degree in Hospitality Management, Hotel Administration, Tourism, or a related field.
• Strong customer service skills with a friendly and approachable demeanor.
• Excellent communication and interpersonal skills, with the ability to interact with guests and colleagues from diverse backgrounds.
• Ability to multitask and prioritize tasks effectively in a fast-paced environment.
• Flexibility to work irregular hours, including evenings, weekends, and holidays, as needed.
• Eagerness to learn and contribute to the success of the hospitality team.
• Must be able to obtain and maintain a Virginia Gaming License.

Nice To Haves

• Previous experience in hospitality or customer service is a plus but not required.

Responsibilities

• Assist in providing excellent customer service to guests by greeting them, answering inquiries, and addressing concerns in a courteous and professional manner.
• Support the hospitality team in planning and executing events, including meetings, conferences, weddings, and other special occasions. Assist with logistics, coordination, and onsite management.
• Learn and assist with front desk operations, including check-in/check-out procedures, reservation management, and handling guest requests.
• Collaborate with the housekeeping team to ensure cleanliness and maintenance of guest rooms and public areas. Assist with inventory management and restocking supplies as needed.
• Support food and beverage operations by assisting with meal service, setting up dining areas, and ensuring a high standard of cleanliness and hygiene.
• Assist in promoting hospitality services and special offers through various channels, including social media, email campaigns, and promotional materials.
• Provide general administrative support to the hospitality department, including data entry, filing, and organizing documents.

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed