Hotel Moody Brews Barista

Moody Gardens, Inc.•Galveston, TX

16d•$12 - $12

About The Position

As a Moody Brews Barista, you’ll create the Starbucks Experience for our guest through excellent service and expertly-crafted products. You’ll be in an energetic store environment where you’ll have the ability to master your food & beverage craft, work alongside hard working co-workers and meet new people every day. A cup of coffee and smile can go a long way, and we believe our baristas have the power to be the best moment in each customer’s day. True to Our Mission & Values, working together we can nurture the limitless possibilities of human connection. We are one of the top employers here on Galveston Island due to our competitive wages, and the opportunity to advance your career and be part of a welcoming team. If you're energetic, professional, and passionate about hospitality and coffee, we'd love to hear from you. POSITION GUIDELINES Position guidelines include, but are not limited to, established company and department policies and procedures and all supervisory directives. The incumbent is expected to exercise sound, reasonable judgment and initiative, and give high priority to accuracy and details in the performance of job responsibilities. We are a family resort opened 365 days a year. Restaurant Server Assistants are required to work at least one shift on all major holidays—including but not limited to Thanksgiving, Christmas Eve, Christmas, New Year’s Eve, Easter, Mother’s Day, Memorial Day Weekend, Fourth of July Weekend, Labor Day Weekend

Requirements

High School Diploma or GED.
Any combination of education, training, or experience that provides the required knowledge, skills, and abilities to perform the job
Must obtain TABC & Food Handlers Certification prior to beginning work
Texas Food Handler Certification (if you don’t have—it will be covered by Moody Gardens)
TABC Certification (if you don’t have—it will be covered by Moody Gardens)
Human Trafficking Certification (provided by Moody Gardens)
Must be at least 16 years old to be considered for this role
Able to effectively work independently or as part of a team
Able to report to your shift on time and in full uniform
Excellent Hospitality skills
Ability to multi task and work in a very fast paced environment while working under pressure
Receptive to special requests
Enthusiastic about interacting and helping guests
Able to make independent decisions for our guests
Self-directed (can complete tasks with minimal supervision)
Willing to follow instructions & take direction
Flexible/adaptable
Supportive of other co-workers on your team
Can complete repetitious tasks while maintaining quality
Strong verbal communication skills
Perform all job-related functions in a friendly manner, committed to exceeding Guests’ expectations
Willingness to work at different locations in the resort area, including outdoor locations
Ability to work any shift including but not limited to mornings, mid-shifts, nights, or doubles
Ability to transport large trays weighing up to 30 pounds through a crowded room on a continuous basis throughout the shift
Ability to move or push goods on a hand card weighing a maximum of 200 pounds
Ability to stand, and/or walk continuously throughout shift
Ability to perform tasks requiring bending, stooping, and kneeling

Nice To Haves

Prior hospitality/server experience (preferred but not required)

Responsibilities

Responsible for welcoming and interacting with all Guests
Responsible for greeting Guests, taking their order, entering order into POS system and verifying order by repeating back to Guest
Suggests additional items as appropriate
Receives and processes payments correctly via room charge or credit/debit
Knowledge of all current drink recipes and specials
Responsible for maintaining work area-restocking and cleaning
Replenishes food and other serving items as necessary
Abides by service speed requirements without compromising beverage quality or customer service, including third-party orders.
Prepares and serves coffee and coffee-less beverages and food items using retail equipment, such as espresso machines and microwaves.
Maintains clean and organized work and customer areas, following health and safety guidelines.
Promotes new coffee offerings and seasonal specials to enhance brand awareness and sales.
Manages daily, weekly, and monthly tasks assigned by the leadership team.
Assists in inventory management and restocks supplies as needed, including product displays.
Always follows Hotel food and Beverage’s policies and procedures diligently.