Hotel Barista AM

McKibbon Hospitality • Asheville, NC

2d

About The Position

What Makes a McKibbon Barista-Server?

The Barista-Server takes orders and serves food and beverage items to our customers in a timely, friendly, enthusiastic and professional manner.

A Day in the Life:
You will ensure each guest is greeted and made to feel important
You will be knowledgeable about the menu, offering suggestions and being able to answer questions
You will service guests’ orders as requested and as aligned with company and brand standards.
You will maintain adequate supplies of clean dishware.
You will carry food, dishes, trays, and/or silverware from the pantry to serving counters.
You will collect dirty dishes and tableware, and run them through the dishwasher.
You will clean counters, shelves, furniture, and/or equipment in the pantry or breakfast area.
You will clean any spilled items, broken items, and remove trash, when necessary.
You will mop or vacuum floors.
You will fill beverage and ice dispensers, and stock and/or refill the appropriate areas with condiments.

Requirements

• One to two years’ experience as a server
• The ability to work a flexible schedule, including shift work, weekends, and holidays
• The legal ability to serve alcohol in the State/Province
• Knowledge of state and local guidelines regarding service of alcohol
• Knowledge of drink preparation
• Computational skills to process guest payments
• Course work or certification/education in restaurant or business field are highly desired
• Food safety certification and/or alcohol service training recommended
• The ability to lift trays of beverages or food items weighing up to 30 lbs. on a regular basis
• The ability to help create an energized bar atmosphere through friendly and personalized service
• The ability to anticipate customer needs, and change course of action accordingly

Nice To Haves

• The drive to approach each guest interaction with the mindset of exceeding guest expectations
• Embracing the culture, and personifying it in daily interactions with guests and team members
• Contributing to a fun, energized and comfortable working environment as an active member of the team
• Overseeing the look and feel of your area and ensuring that the cleanliness of the bar and its surroundings are at their peak at all times
• Being a motivated self-starter
• Being conscientious and driven to consistently serve the guests with the utmost professionalism and courtesy

Responsibilities

• Ensure each guest is greeted and made to feel important
• Be knowledgeable about the menu, offering suggestions and being able to answer questions
• Service guests’ orders as requested and as aligned with company and brand standards.
• Maintain adequate supplies of clean dishware.
• Carry food, dishes, trays, and/or silverware from the pantry to serving counters.
• Collect dirty dishes and tableware, and run them through the dishwasher.
• Clean counters, shelves, furniture, and/or equipment in the pantry or breakfast area.
• Clean any spilled items, broken items, and remove trash, when necessary.
• Mop or vacuum floors.
• Fill beverage and ice dispensers, and stock and/or refill the appropriate areas with condiments.

Benefits

• Comprehensive benefits package including medical, dental, and vision
• Life insurance
• Pet Insurance
• Short and long-term disability
• Paid time off and holidays
• Tuition assistance
• Competitive Compensation with incentives (incentives vary by position)
• 401K Savings Plan with 50% matching funds
• Associate referral program
• Brand and company training classes, workshops and conferences for career growth and development (varies by position)
• Fundraising matching funds program
• Team volunteer opportunities
• 24/7 chaplain services
• Exclusive hotel rate discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed