Hotel Manager - Hilton Baltimore

HiltonBaltimore, MD
22h

About The Position

We’re seeking a dynamic Hotel Manager to lead operations at the Hilton Baltimore . This role oversees all aspects of hotel operations, from guest experience and team leadership to financial performance, ensuring the property continues to deliver the exceptional standards Hilton is known for. What Will I Be Doing? The Hotel Manager role is ideal for a dynamic hospitality leader who thrives in a high volume, group business hotel and brings both strategic vision and hands‑on operational excellence. The Hotel Manager serves as a key executive leader, responsible for the day-to-day operations of Hilton Baltimore. This role partners closely with the General Manager to uphold brand excellence, operational integrity, and financial performance—while cultivating a culture of service, engagement, and distinction. You will lead with presence and purpose, ensuring operational excellence across all departments, while inspiring teams to consistently exceed guest expectations and financial objectives.

Requirements

  • Experience managing a property with revenue of $20M or greater
  • Minimum of two (2) years as an Executive Committee Member or equivalent preferred
  • Acute attention to detail and a high level of commitment to delivering high quality standards
  • Performance driven, with strong leadership capability and proven ability to attract, motivate, lead, inspire and direct a talented team towards driving excellent guest and employee satisfaction results

Nice To Haves

  • Food and Beverage experience preferred

Responsibilities

  • Oversee all daily hotel operations.
  • Drive exceptional guest satisfaction through elevated service culture and attention to detail.
  • Lead financial performance, ensuring the hotel meets and exceeds profitability and operational goals.
  • Foster a highly engaged, service-driven team culture with a focus on talent development, coaching, and succession planning.
  • Act as the senior operational leader in the absence of the General Manager.
  • Serve as a trusted partner to ownership and corporate leadership, participating in strategic planning and performance reviews.
  • Interview, coach, counsel, and evaluate leadership and team members to ensure consistent performance excellence.

Benefits

  • Medical Insurance Coverage – for you and your family
  • Mental Health Resources
  • Best-in-Class Paid Time Off (PTO)
  • Go Hilton travel discount program
  • Supportive parental leave
  • Matching 401(k)
  • Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
  • Debt-free education : Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
  • Career growth and development
  • Team Member Resource Groups
  • Recognition and rewards programs

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What This Job Offers

Job Type

Full-time

Career Level

Executive

Education Level

No Education Listed

Number of Employees

501-1,000 employees

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