Hotel Manager

Four Seasons Hotels and Resorts•Nashville, TN

11d

About The Position

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Write your own music city story. Let us show you the real Nashville, connecting you to the creative spirit of the city’s artisans. Four Seasons is the new social hub of downtown Nashville’s SoBro neighbourhood, just steps from music, sports and entertainment. Feel the rhythm of our vibrant restaurants and event spaces, and the harmony of our Spa and rooftop pool – celebrating nature with views of the Cumberland River and Riverfront Park. With unparalleled Four Seasons service and warm Southern hospitality, we’ll inspire a truly authentic experience of Music City. Summary Opening Date: November 1st, 2022 Hotel: 235 Guest Rooms (Including 42 suites) Private Residences: Private Residences Unique Hotel Elements: Overview: A striking 40-story glass tower blending urban sophistication with eco-conscious design. Four Seasons Hotel and Private Residences Nashville is the social hub of SoBro, steps from Broadway’s vibrant music, sports, and entertainment scene. Guests enjoy dynamic dining, a serene spa, and a rooftop pool with sweeping views of the Cumberland River. Guest Rooms: Hotel accommodations span the 7th to 14th floors of the building. Residences: Spanning floors 15 through 40, the Hotel features a mix of 144 residential units, consisting of 36 one-bedroom, 80 two-bedroom and 20 three-bedroom units, in addition to eight half-floor three-bedroom penthouse units. Dining: Mimo closed November 16th, 2025 & BACCO opens March 20th, 2026 BACCO Restaurant and Bar - A Tuscan steakhouse with a spirited atmosphere and curated libations. Rivière Rooftop - Inspired by the sights, sounds and flavors of the Mediterranean Riviera, Rivière Rooftop offers a poolside[1]friendly menu during the day and a full dinner menu in the evening. Located on the 7th-floor pool deck. Spa - Six treatment rooms – including a couple’s suite – all with floor-to-ceiling windows. Fitness Center - designed in partnership with celebrity trainer and Four Seasons Global Fitness Advisor Harley Pasternak. Salon Services - Experience the expertise of Nashville’s finest hair stylists and nail care technicians. Pool - Pool terrace located on the 7th floor with all-day sun and a spectacular panorama of the skyline. Meeting and Events - 25,330 sq. ft. of flexible venues with floor-to-ceiling windows, city and river views, and cutting-edge technology. View of Needs Ideally proven track record as an existing Hotel/Resort Manager, or possibly strong Director of Food and Beverage. Highly engaged, motivated leader who is results-oriented and elevates a diverse team. Strong financial business acumen and relationship management skills. Ability to drive and inspire operational excellence across all departments. Well-rounded operational knowledge with depth of Food & Beverage experience, given oversight of BACCO Restaurant & Bar, In-Room Dining, Banquets, and Riviere Rooftop. Have trusted rapport with ownership and asset manager. HM must be Guest Centric and visible throughout the Hotel and community. Residential experience is a plus, ability to build strong connections with residence owners is critical. Current Leadership Requirements General Operational leader who understands the hotel’s position in the Nashville luxury market and within the broader Four Seasons portfolio. Ability to work collaboratively and position the hotel correctly for both ownership and Four Seasons. High emotional intelligence (EQ) for relationship management across all stakeholders (internal teams, ownership, guests, and brand). Proactive influencer and future-focused leader who can execute strategic plans that enhance profitability, brand leadership, and guest satisfaction. People Agile and dynamic leader who inspires and motivates across all departments. Influential in developing a junior yet engaged leadership team with a strong focus on luxury service standards. Embrace shared services model and flexible work arrangements. Mindset focused on employee experience with a consistent “great place to work” culture at all levels. Partner closely with Director of People & Culture on staffing, morale, and retention strategies. Product Attention to Detail / Style Component is very important / product innovation / creativity / maintenance of product. Delivery of exceptional service and innovative products across Rooms, F&B, and Engineering. Maintenance of the product follow up and timely completion of corrective actions. Continuous engagement with stakeholders and diligent follow-up on product and service. Strong ability to connect within the local community and major influencers. Profit Proactive influencer of business direction; capable of establishing and communicating clear vision and strategy. Ability to drive a culture of profitability through revenue enhancement and cost optimization. Lead BACCO Restaurant & Bar revenue drive. Adaptability to changing business environments and leadership in efficient financial management. Ability to drive a culture of focus Partner with GM on budgeting, audits, and financial reviews. Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.

Requirements

Ideally proven track record as an existing Hotel/Resort Manager, or possibly strong Director of Food and Beverage.
Highly engaged, motivated leader who is results-oriented and elevates a diverse team.
Strong financial business acumen and relationship management skills.
Ability to drive and inspire operational excellence across all departments.
Well-rounded operational knowledge with depth of Food & Beverage experience, given oversight of BACCO Restaurant & Bar, In-Room Dining, Banquets, and Riviere Rooftop.
Have trusted rapport with ownership and asset manager.
HM must be Guest Centric and visible throughout the Hotel and community.
General Operational leader who understands the hotel’s position in the Nashville luxury market and within the broader Four Seasons portfolio.
Ability to work collaboratively and position the hotel correctly for both ownership and Four Seasons.
High emotional intelligence (EQ) for relationship management across all stakeholders (internal teams, ownership, guests, and brand).
Proactive influencer and future-focused leader who can execute strategic plans that enhance profitability, brand leadership, and guest satisfaction.
Agile and dynamic leader who inspires and motivates across all departments.
Influential in developing a junior yet engaged leadership team with a strong focus on luxury service standards.
Embrace shared services model and flexible work arrangements.
Mindset focused on employee experience with a consistent “great place to work” culture at all levels.
Partner closely with Director of People & Culture on staffing, morale, and retention strategies.
Attention to Detail / Style Component is very important / product innovation / creativity / maintenance of product.
Delivery of exceptional service and innovative products across Rooms, F&B, and Engineering.
Maintenance of the product follow up and timely completion of corrective actions.
Continuous engagement with stakeholders and diligent follow-up on product and service.
Strong ability to connect within the local community and major influencers.
Proactive influencer of business direction; capable of establishing and communicating clear vision and strategy.
Ability to drive a culture of profitability through revenue enhancement and cost optimization.
Lead BACCO Restaurant & Bar revenue drive.
Adaptability to changing business environments and leadership in efficient financial management.
Ability to drive a culture of focus Partner with GM on budgeting, audits, and financial reviews.