Hotel Manager on Duty (MOD)

Meskwaki Bingo Casino Hotel • Columbia Township, IA

1d

About The Position

Ensures all revenue is posted to the correct departments, balances all revenue departments on a daily basis and completes all necessary reports.

Requirements

• Requires High school diploma or GED.
• Previous Front Desk experience required (minimum of one year).
• Requires previous computer experience and knowledge of software.
• Must be able to obtain a gaming license in accordance to the regulations established by the Sac & Fox Gaming Commission.
• Must be able to work directly with the general public.
• Must be able to change easily and frequently from one activity to another such as from typing, to searching in a directory, to using a telephone.
• Requires good organizational and communication skills, both verbal and written.
• Uses personal judgment and specialized knowledge to give information to people.
• Must be flexible with shift and days off.
• Must be able to meet all non-supervisory training and education requirements.

Nice To Haves

• Members of the Meskwaki Nation and other Native American Tribes who are qualified applicants are encouraged to apply and will be given preference in accordance to established procedures.

Responsibilities

• Performs all audit procedures, as set forth by the Hotel and Company, on a daily basis.
• Performs and is accountable for all required audit reports.
• Verifies the status of all wake-up call requests and ensures they are properly handled.
• Balances all cash receipts and work performed during the audit shift. Makes deposit of cash.
• Prepares the front office for the end of day.
• Acts as a Guest Service Representative during the night hours.
• Takes the initiative to greet guests in a friendly and warm manner.
• Communicates and networks effectively with staff, other departments, and outside representatives in order to maintain a productive and effective department operation.
• Safeguard and account for the assets of the owners.
• Comply with policies and procedures required by the department, the company, the Sac & Fox Gaming Commission, and the National Indian Gaming Commission.
• Monitor the casino environment and follow established safety procedures to provide for the safety of guests and co-workers.
• Work respectfully and effectively as part of the company team to ensure guest satisfaction, asset protection, and co-worker respect.
• Report to work on time and as required in professional attire, display a high level of personal cleanliness and follow personal appearance standards.
• Attends all required meetings and training sessions.
• Performs other job related duties as assigned.

Benefits

• Health Plan (Medical, Dental, and Vision)
• PTO
• Holiday Pay
• 401(k) Retirement Savings Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED