Courtyard and Residence Inn Sedona - Hotel Maintenance Supervisor
About The Position
Major Job Responsibility: To maintain all areas of the hotel by performing preventative maintenance and repairs as necessary. This position will supervise a small team across two properties, the Courtyard by Marriott and Residence Inn by Marriott in Sedona, AZ. This role is a critical part to the success of the hotels, and will act as a leadership role during emergencies when on duty. Prior maintenance experience is required, and a successful leadership track record is highly preferred. Job Duties: Meets and exceeds customer and team member expectations by providing service and teamwork Provides value added service to customers by doing whatever reasonable and possible to meet or exceed customer expectations Communicates effectively with customers, co-workers, and supervisors Demonstrates teamwork by cooperating and assisting co-workers as needed Handles difficult situations effectively Meets Sunridge and Marriott service standards Performs other duties as required to provide service and teamwork Responds to both customer and hotel staff reports of non-functioning immediately Maintains problem log book to record the equipment in need of repair and prioritizes accordingly Maintains room in optimal operating condition by performing repairs as needed Understands and implements preventative maintenance Prepares preventative maintenance cart for use each day Repairs televisions, phones, radio clocks, etc. Replaces or repairs damaged bathroom fixtures and executes general plumbing as needed Maintains the overall appearance of the room; replaces broken mirrors, hangs fixtures, does touch-up, painting Repairs and maintains room's ventilation/heating/air conditioning system Uses both power and hand tools regularly in a safe and efficient manner Performs preventative maintenance throughout the hotel as well, including both the front and the back of the house, interior and exterior Maintains the condition of the lobbies and other areas Repairs furniture and decorations as necessary Repairs carpet, marble, tile, vinyl, paint, etc. Repairs and maintains all hotel equipment Repairs and replaces windows and mirrors Maintains exterior of building and grounds as necessary Attends schools or seminars to remain current on proper techniques Maintains operating equipment in working condition by performing routine equipment checks and repairs. Demonstrates familiarity with the hotel's life safety systems and takes corrective action on any maintenance or operating problems which affect the security or operating condition of the hotel. Handles master set of keys in accordance with Sunridge's policy for the overall security of the hotel. Reports any hazards or injuries in the department or hotel and takes immediate action to correct. Maintains cleanliness of individual work area and storage rooms. Adheres to hotel policies and procedures. Attends work on time as scheduled Follows hotel grooming and dress standards Minimizes safety hazards by following all safety rules and procedures Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance. Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position. Maintains a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working climate. At all times projects a favorable image of Sunridge and the hotel to the public. Performs such other ancillary and related duties as may be assigned by the supervisors and or the General Manager.
Requirements
- Prior maintenance experience is required
- Use both power and hand tools regularly in a safe and efficient manner
- Demonstrates familiarity with the hotel's life safety systems and takes corrective action on any maintenance or operating problems which affect the security or operating condition of the hotel.
- Adheres to hotel policies and procedures.
- Attends work on time as scheduled
- Follows hotel grooming and dress standards
- Minimizes safety hazards by following all safety rules and procedures
Nice To Haves
- Successful leadership track record is highly preferred
Responsibilities
- Maintain all areas of the hotel by performing preventative maintenance and repairs as necessary
- Supervise a small team across two properties
- Act as a leadership role during emergencies when on duty
- Meet and exceed customer and team member expectations by providing service and teamwork
- Provide value added service to customers by doing whatever reasonable and possible to meet or exceed customer expectations
- Communicate effectively with customers, co-workers, and supervisors
- Demonstrate teamwork by cooperating and assisting co-workers as needed
- Handle difficult situations effectively
- Meet Sunridge and Marriott service standards
- Perform other duties as required to provide service and teamwork
- Respond to both customer and hotel staff reports of non-functioning immediately
- Maintain problem log book to record the equipment in need of repair and prioritizes accordingly
- Maintain room in optimal operating condition by performing repairs as needed
- Understand and implement preventative maintenance
- Prepare preventative maintenance cart for use each day
- Repair televisions, phones, radio clocks, etc.
- Replace or repair damaged bathroom fixtures and executes general plumbing as needed
- Maintain the overall appearance of the room; replaces broken mirrors, hangs fixtures, does touch-up, painting
- Repair and maintain room's ventilation/heating/air conditioning system
- Use both power and hand tools regularly in a safe and efficient manner
- Perform preventative maintenance throughout the hotel as well, including both the front and the back of the house, interior and exterior
- Maintain the condition of the lobbies and other areas
- Repair furniture and decorations as necessary
- Repair carpet, marble, tile, vinyl, paint, etc.
- Repair and maintain all hotel equipment
- Repair and replace windows and mirrors
- Maintain exterior of building and grounds as necessary
- Attend schools or seminars to remain current on proper techniques
- Maintain operating equipment in working condition by performing routine equipment checks and repairs
- Demonstrate familiarity with the hotel's life safety systems and takes corrective action on any maintenance or operating problems which affect the security or operating condition of the hotel
- Handle master set of keys in accordance with Sunridge's policy for the overall security of the hotel
- Report any hazards or injuries in the department or hotel and takes immediate action to correct
- Maintain cleanliness of individual work area and storage rooms
- Adhere to hotel policies and procedures
- Attend work on time as scheduled
- Follow hotel grooming and dress standards
- Minimize safety hazards by following all safety rules and procedures
- Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance
- Perform all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position
- Maintain a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working climate
- At all times projects a favorable image of Sunridge and the hotel to the public
- Perform such other ancillary and related duties as may be assigned by the supervisors and or the General Manager.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
