Hotel Housekeeping Houseperson - MGM Grand Detroit

MGM Resorts International

6d • $17 • Onsite

About The Position

As a Hotel Houseperson, you will be responsible for setting the stage for an excellent guest experience by ensuring each assigned room is clean and ready for guest arrival. By understanding the guests’ unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us.

Requirements

• Knowledgeable of all cleaning procedures, equipment, and supplies, able to follow directions effectively
• Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail
• Effective listening abilities with strong judgment skills
• Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts
• Maintain a professional, neat and well-groomed appearance adhering to company standards
• Work varied shifts, to include weekends and holidays

Responsibilities

• Ensure that assigned areas are kept clean and neat
• Clean ash urns constantly, clean and dust lamps, mirrors, pictures, etc.; mop and clean all marble or tile floors in assigned area
• Deliver requested items, such as refrigerators, pillows, rollaways, cribs, etc., to guest rooms
• Empty all trash and linen from the Guest Room Attendants’ carts as needed
• Maintain inventory levels, deliver supplies to assigned lockers, and stock it
• Follow Quick Flood Response procedures, safety procedures, general clean, pull room procedures, and quarterly mattress-flipping procedure
• Clean restrooms in assigned areas, vacuum all halls, lobbies, and edges; clean all hall railings, marks on wallpaper, stairwells, and lockers

Benefits

• Wellness incentive programs to help you stay healthy physically and mentally
• Health & Income Protection Benefits (For eligible employees)
• Access to a variety of company Hotel, Food and Beverage, Retail, and Entertainment Discounts
• Free meals in our employee dining room
• Free parking
• Various programs and networking opportunities to help you get promoted
• Volunteer opportunities to give back to the community
• Other various discounts with company partners such as travel, electronics, online shopping, and many more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees