Hotel Gift Shop & Barista - Part Time

Pyramid Global Hospitality•Houston, TX

28d•Onsite

About The Position

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! About our property: The Houston Marriott Westchase is one of the largest full-service Marriott hotels in Houston. We offer over 604 renovated guest rooms and more than 40,000 square feet of event space, including the 10,000-square foot Grand Ballroom, two boardrooms and 18 additional meeting rooms. Come join our elite staff of committed hospitality industry professionals and help us deliver best-in-class guest experiences. We are conveniently located off of Beltway 8 and Westheimer. Our friendly and positive atmosphere makes us an ideal place for guests — as well as employees! Find out today what a career at the Houston Marriott Westchase with Pyramid Hotel Group can mean for you! What you will have an opportunity to do: The Marriott Westchase Hotel is looking for a customer-focused individual to join our team as a Part-Time Gift Shop Associate/Coffee Barista to add to our team! Position Summary: The Gift Shop Attendant is responsible for creating a warm and welcoming greeting as guests arrive to grab their favorite Starbucks coffee and snack or pick up a souvenir while here. As the retail associate, you are responsible for generating revenue and sales transactions through excellent product knowledge and guest service, as well as maintaining a fun, clean, and comfortable store environment. If you are open to working a flexible work schedule with varying hours, days or shifts (including mornings, nights, weekends, and holidays), and making meaningful connections, figuring out what it takes and stepping it up with a sense of urgency when needed to win the day is what you do, and you love it, we want you!

Requirements

Open to work varying hours, days or shifts, including mornings, nights, weekends, and holidays.
Previous Retail, Starbucks, or other Food Service Experience.
Excellent communication skills.
Basic computer skills: ability to use POS systems and technology equipment as directed.
Strong attention to detail and ability to follow a multi-step process in a timely manner.
An engaging and welcoming personality who enjoys greeting every guest with a smile.
Knows how to anticipate and address guests’ needs with a passion for creating an exceptional experience for all guests.
Able to succeed in a fast-moving, highly active and physically demanding role independently.
Ability to remain mobile for the duration of a scheduled shift with frequent bending, push/pull, and lift/carrying of up to 30 lbs. and occasional lifting/carrying of up to 50 lbs.
Observe Health Department guidelines for food handling and sanitation.
Valid Food Handlers Certificate is required.

Responsibilities

Greet customers when they enter the shop and serve guests beverages and/or food while assisting guests in locating needed merchandise, promoting and upselling additional items to enhance profitability.
Crafting high-quality Starbucks coffee and beverage items to recipe standards.
Display merchandise in a neat, eye-appealing manner; Restock items as necessary.
Complete customer purchases using the POS system, processing all payment types.
Maintain appropriate cash levels in cash drawer, turn in all property monies and receipts, and ensure deposits/cash drops are verified.
Secure shop and monitor customer activity to prevent losses due to merchandise theft and damage.