Hotel General Manager

Hilton Garden Inn Columbus EastonColumbus, OH
1d

About The Position

The General Manager (GM) oversees all hotel operations, ensuring alignment with brand standards, guest satisfaction, and profitability. As the primary leader and brand ambassador, the GM collaborates with stakeholders to drive strategic and operational success. Sustaining empowerment. The General Manager cultivates a motivated, agile team aligned with brand standards and guest-centric values, driving guest loyalty and profitability. Must have hotel management experience. Hilton experience preferred.

Requirements

  • Bachelor's degree (preferred)
  • 5+ years of management experience
  • Strong leadership and communication skills
  • Knowledge of hospitality industry trends
  • Adhering to Newport Handbook policies is required.

Nice To Haves

  • Hilton experience preferred

Responsibilities

  • Manage the hotel staff and ensure excellent customer service
  • Conduct daily stand ups and weekly meetings with the hotel team
  • Implement training programs, and performance reviews
  • Develop and implement strategies to improve hotel performance
  • Ensure compliance with company standards and local regulations

Benefits

  • Insurance (health, dental, vision, etc.)
  • Paid time off (vacation, sick leave, holidays)
  • 401K retirement plan
  • DailyPay: Access your earned wages when needed.
  • Special team member hotel rates for travel enthusiasts.
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