Hotel General Manager - Franchise

Hilton Technologies • Midland, TX

1d

About The Position

GAP Hotels is seeking a dynamic, results-driven General Manager to lead operations at our Tru by Hilton Midland. This role is ideal for a hands-on leader who thrives in a fast-paced environment, drives revenue performance, and builds a strong culture focused on accountability and guest satisfaction.
As General Manager, you will oversee all aspects of hotel operations, ensuring profitability, operational excellence, and an exceptional guest experience aligned with Hilton brand standards.

Requirements

• 3+ years of General Manager or Assistant General Manager experience (Hilton preferred)
• Proven ability to improve guest scores and team accountability
• Hands-on leadership style with strong operational discipline
• Experience with Hilton systems (PEP, GRO, R&I) is a plus
• Ability to lead by example and drive results daily
• Minimum 3+ years of hotel leadership experience as a General Manager or Assistant General Manager
• Proven track record of driving RevPAR, ADR, and overall financial performance
• Strong understanding of hotel operations across all departments (Front Desk, Housekeeping, Maintenance, Sales)
• Experience with budgeting, forecasting, and P&L management
• Demonstrated ability to improve guest satisfaction scores (Stay Platform) and online reputation
• Hands-on leadership style with a strong focus on accountability and team development
• Ability to manage labor costs, payroll, and expense controls effectively
• Experience with Hilton systems (PEP, GRO, R&I) preferred
• Strong problem-solving skills with the ability to make real-time operational decisions
• Excellent communication and leadership skills with the ability to motivate and coach teams
• Ability to work flexible hours, including weekends and holidays as needed

Responsibilities

• Lead all hotel operations including Front Office, Housekeeping, Maintenance, and Sales
• Drive RevPAR, ADR, and RGI performance through active revenue management
• Ensure exceptional guest experience and improve Guest Satisfaction Scores (Stay Platform)
• Manage budgets, forecasting, and P&L performance
• Recruit, train, and develop a high-performing team
• Maintain strict cost controls, including payroll and expenses
• Ensure compliance with brand standards, QA audits, and safety regulations
• Actively engage with local market demand generators to maximize occupancy

Benefits

• Competitive Base Salary + Performance Bonus
• Quarterly Bonus Program tied to RevPAR Index, Guest Scores, Payroll, and QA performance
• Paid Time Off (PTO) & Holiday Pay
• Hilton Team Member Travel Discounts (Go Hilton Program)
• Career Growth Opportunities within a rapidly expanding portfolio
• Ongoing Training & Development with above-property leadership support
• Leadership Autonomy with strong ownership backing
• Performance-Driven Culture focused on accountability and results
• Relocation Assistance (if applicable)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees