Hotel Front Desk Guest Service Agent
Holiday Inn Express Moline•Moline, IL
About The Position
Be the smile that starts every great stay! Holiday Inn Express - Moline, IL (located next to the Quad City International Airport) is currently adding a Front Desk Guest Service Agent to our team! Must have weekend availability. Who We Are: Frontier Hospitality Group has been locally owned since 1950. We operate eight hotels across five fantastic brands and our growth keeps climbing. We believe in a work/life harmony that fits our employees' lifestyles.
Requirements
- Previous hotel or relevant customer service experience.
- Proficient in Microsoft Excel, Word, and Outlook.
- Ability to work weekends and holidays.
Responsibilities
- Provides high-quality customer service.
- Handles guest reservations.
- Answers and transfers phone calls.
- Handles guest check-ins and outs along with questions, complaints, etc.
- Shuttles the guests to and from the airport.
- Other duties as required with the department.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1-10 employees
