Hotel Front Desk Guest Service Agent
Holiday Inn Express•Moline, IL
1d
About The Position
Do you need a flexible work schedule? We have that! Holiday Inn Express - Moline, IL (located next to the Quad City International Airport) is currently adding a Front Desk Guest Service Agent to our team! Fluctuating hours, 30-40 hours a week. Must have weekend availability. Who We Are: Frontier Hospitality Group has been locally owned since 1950. We operate seven hotels across five fantastic brands and our growth keeps climbing. We believe in a work/life harmony that fits our employees' lifestyles.
Requirements
- Previous hotel or relevant customer service experience.
- Proficient in Microsoft Excel, Word, and Outlook.
- Ability to work weekends and holidays.
Responsibilities
- Provides high-quality customer service.
- Handles guest reservations.
- Answers and transfers phone calls.
- Handles guest check-ins and outs along with questions, complaints, etc.
- Shuttles the guests to and from the airport.
- Other duties as required with the department.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
