630 Hotel Front Desk Clerk

Leech Lake GamingCedar Lakes Casino; Cass Lake, MN
1d

About The Position

Provides excellent guest service to hotel guests during registration, check out and during their stay.

Requirements

  • Ability to operate a computer keyboard.
  • Ability to handle and count cash.
  • Ability to communicate effectively.
  • Physically capable of standing, sitting and walking for long periods of time.
  • Ability to lift up to 25 lbs.
  • Subject to internal working conditions, including a smoking environment.
  • High School Graduate or General Education Degree (GED)
  • Six months to one year related experience
  • Must have computer skills
  • Must meet Tribal/State compact licensing requirements, pass criminal background check and submit to drug testing.

Responsibilities

  • Performs all functions necessary for registration and assignment of rooms.
  • Checks out Guests and receives all room payments.
  • Maintains all related records.
  • Receives and directs phone calls and messages.
  • Accepts reservations, administers wake up calls.
  • Pages Guests upon request.
  • Communicate with Housekeeping on check outs.
  • Prints hotel backup reports.
  • Complete cashier close-out process.
  • Maintains knowledge of all events in the property as a whole.
  • Attends and/or facilitates all mandatory meetings and training.
  • Maintains confidentiality at all times.
  • Is sensitive to Native American Culture.
  • Operates within the parameters of the Leech Lake Gaming Human Resource Policy, Departmental Policy Manual and all Tribal Internal Controls (TICs), and all other applicable regulations.
  • Secures the assets of Leech Lake Gaming and the Leech Lake Band of Ojibwe.
  • Performs other duties as assigned.
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