HOTEL FRONT DESK AGENT I
About The Position
SEMINOLE IMMOKALEE CASINO AND HOTEL Hiring smiling faces and happy personalities! Only a 30-minute drive from Daniels & SR 82, a 25-minute drive from LaBelle, or a 40-minute drive from I-75 and Immokalee Rd. At Seminole Immokalee Casino and Hotel, we have 3 restaurants, 4 bars, 24/7 hours, no last call, the party never stops! All employees eat free on shift in our dining room! Weekly pay, bonus eligibility, and the best benefit package in SWFL! Advancement and training opportunities galore, where 1 out of every 12 employees are promoted each year! Seminole Hard Rock ranked #20 of 500 Best Places to Work by Forbes in 2021. We believe in making “More in Paradise” for our guests that travel to us from all over the world. Come see why our team members stay for 7 years on average, experience our family environment, and positive and fun work culture! “Feel the Vibe” is one of our core values; does your current job offer all this and more?! With casino's and hotels in over 70 countries, this is your foot in the door to the Seminole Hard Rock family of companies, transfer anywhere in the world, Get In and Get Moving! OUR COMMITMENT TO SERVICE: We don’t have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current and future Guests.
Responsibilities
- Registers arriving guests by completing appropriate paperwork and obtaining proper payment information.
- Settles account balances of departing guests by accepting payment and handling cash drawer.
- Engage guests in property promotions and amenities so they best enjoy all the casino/hotel offers during their current and future visits.
- Anticipate guest needs and respond to requests and concerns to ensure guest satisfaction.
- Assist Bell Concierge with delivery as necessary.
- Act as team support to all other Hotel Operations, specifically Bell, Facilities and Housekeeping, to ensure operations run smoothly and guest expectations are exceeded.
Benefits
- All employees eat free on shift in our dining room!
- Weekly pay, bonus eligibility, and the best benefit package in SWFL!
- Advancement and training opportunities galore, where 1 out of every 12 employees are promoted each year!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
