Hotel Food & Beverage Front of House Supervisor

McKibbon Hospitality•Orlando, FL

About The Position

As a key member of the hotel's restaurant team, the Restaurant Front of House Supervisor is accountable for the guest service and beverages within the outlet and meeting spaces. While the focus is to guide the operation of the beverage in banquets and the restaurant outlet. The Restaurant Front of House Supervisor is committed to guest satisfaction and providing a great experience for all guests.

Requirements

An associate or bachelor’s degree is preferred
3 years’ minimum experience in a beverage/food outlet
Previous experience in a supervisor or managerial position is a plus
Experience working at a hotel establishment (highly desired)
Ability to implement the established menu and service standards
Desire and ability and drive to personify our culture in every interaction with guests and associates
Perform initial and ongoing training of associates
The ability to deliver on the quality of service that guests deserve and expect

Nice To Haves

The ability to communicate in a friendly manner with guests
The ability to create a fun and supportive working environment
Keeping up to date with local events and tailoring Food and Beverage operations to enhance guests’ experience in the local community

Responsibilities

Move throughout the facility and monitor the action of Bar and Dining Room to ensure that associates are meeting beverage quality, brand, and service standards.
Responsible for controlling the elements that determine profit and loss of the Beverage operations.
Work closely with the hotels’ sales team to ensure that all meeting spaces are properly supplied and maintained.
Coordinate with the corporate team in the planning of menus and operations.
Work with the Hotel General Manager on administrative duties, including tracking expenses, maintaining profitability, and invoice input.
Responsible for maintaining the inventory of the Beverage Department, like budgeting, beverage costs, coding invoices, etc.
Assist with service to the bar and dining room.
You will work with a Hotel Restaurant Back of House Supervisor in coordination to execute all F&B services in the hotel.
Embrace the McKibbon Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression.

Benefits

Comprehensive benefits package including medical, dental, and vision
Life insurance
Pet Insurance
Short and long-term disability
Paid time off and holidays
Tuition assistance
Competitive Compensation with incentives (incentives vary by position)
401K Savings Plan, 50% matching up to 10% of compensation
Associate referral program
Brand and company training classes, workshops and conferences for career growth and development (varies by position)
Fundraising matching funds program
Team volunteer opportunities
24/7 chaplain services
Exclusive hotel rate discounts
Any state specific holiday, vacation or benefit requirements will apply.