Front of House Supervisor

EOS Hospitality•Orange Beach, AL

About The Position

Key Responsibilities Team Leadership & Supervision Supervise, support, and motivate front-of-house staff including cashiers, servers, and bartenders Assigns stations, and duties to ensure efficient service flow Monitors staff performance and provide coaching, feedback, and training Trains and schedules team members Handle employee concerns and escalate issues when necessary Performers duties of cashier, server, and bartender as needed Guest Experience Ensure all guests receive friendly, prompt, and attentive service Resolve customer complaints quickly and professionally Maintain a welcoming, family-oriented environment Ensures staffing meets guest flow requirements Operations Management Oversees opening and closing procedures Ensure cleanliness and organization of dining areas, bar, and service stations Monitor wait times and table turnover to maximize efficiency Coordinate with kitchen staff to ensure timely and accurate order delivery Cash Handling & Compliance Supervise cashiers and oversee cash handling procedures Ensure accuracy in transactions, register balancing, and end-of-shift reports Enforce responsible alcohol service standards for bartenders Ensure compliance with health, safety, and sanitation regulations Inventory & Supplies Monitor front-of-house supplies (menus, utensils, beverages, etc.) Assist with inventory control and ordering as needed Qualifications Previous experience in a restaurant or hospitality leadership role preferred Strong leadership and communication skills Ability to multitask in a fast-paced environment Able to work a flexible schedule Excellent customer service and problem-solving abilities Basic math and cash handling skills Availability to work evenings, weekends, and holidays What We Offer Competitive pay Complete benefits program including medical, dental and vision insurance 401(k) plan with company match Excellent PTO plan and 9 paid holidays Opportunities for growth and advancement Supportive, team-oriented work environment EOE / AA / M / F / Veterans / Disabled / Drug-Free Workplace #INDOB

Requirements

Previous experience in a restaurant or hospitality leadership role preferred
Strong leadership and communication skills
Ability to multitask in a fast-paced environment
Able to work a flexible schedule
Excellent customer service and problem-solving abilities
Basic math and cash handling skills
Availability to work evenings, weekends, and holidays

Responsibilities

Supervise, support, and motivate front-of-house staff including cashiers, servers, and bartenders
Assigns stations, and duties to ensure efficient service flow
Monitors staff performance and provide coaching, feedback, and training
Trains and schedules team members
Handle employee concerns and escalate issues when necessary
Performers duties of cashier, server, and bartender as needed
Ensure all guests receive friendly, prompt, and attentive service
Resolve customer complaints quickly and professionally
Maintain a welcoming, family-oriented environment
Ensures staffing meets guest flow requirements
Oversees opening and closing procedures
Ensure cleanliness and organization of dining areas, bar, and service stations
Monitor wait times and table turnover to maximize efficiency
Coordinate with kitchen staff to ensure timely and accurate order delivery
Supervise cashiers and oversee cash handling procedures
Ensure accuracy in transactions, register balancing, and end-of-shift reports
Enforce responsible alcohol service standards for bartenders
Ensure compliance with health, safety, and sanitation regulations
Monitor front-of-house supplies (menus, utensils, beverages, etc.)
Assist with inventory control and ordering as needed