Hotel Director of Sales

Kinseth Hospitality Companies•West Des Moines, IA

10d

About The Position

We are looking for a goal orientated person who has excellent energy to bring in the sales for ourpanny! This is a full time postion that is salaried. SUMMARY Oversees the sales of the products and services of the hotel, banquet and restaurant. Supervises sales department employees. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Responsibilities

Participates in preparation of annual hotel budget and oversees development and implementation of marketing plans and action plans, development of special promotions or packages, and ideas to build occupancy.
Tracks activities of thepetition and the market and the hotel's position in the market andmunicate significant changes to General Manager and Director of Operations.
Participates in industry and civicanizations to promote business opportunities.
Leads hotel sales department meetings.
Makes solicitation and service calls in person, through mail/email, and by telephone on assigned accounts to promote and sell hotel, banquet and restaurant facility space and services.
Makes solicitation calls to potential new accounts. Responds to inquiries from customers, prospective clients and the corporate office.
Prepare proposals and confirmations for group bookings, conducts tours of the property with prospective customers.
Informs other departments of uing events and works with them to ensure proper planning throughout the property.
Maintains and uses the accounts tracing system/database and customer account files to generate future business. Ensures proper use of all KHCputer systems.
Followspany credit and deposit policies when booking business.
Prepares sales reports and records sales calls and activities as required.
Monitors guest satisfaction through follow-up surveys, thank you cards and calls.
Meets and/or exceeds individual quantitative revenue and production goals set forth by the General Manager.
Compliance with Human Resource policies and procedures as outlined in HR Administration & Operations Guide.
Timely processing of invoices and follows all purchasing policies.
Responsible for following all KHC policies and procedures as set forth in the KHC handbook and property specific guidelines/standards. These policies include dress code, safety and performance standards. Employees must also maintain a professional image and report to work as scheduled.
Directly supervises 1-4 employees in the Sales Department.
Carries out supervisory responsibilities in accordance with theanization's policies and applicable laws.
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; monitoring and appraising work performance; rewarding and disciplining employees; addressingplaints and resolving problems.