Best Western Chalmette - Front Desk 7a-3p & 3p-11pMust be Flexible $11.50-12.50/hour

BN Management Co • Chalmette, LA

1d • $12 - $13 • Onsite

About The Position

The hotel desk agent greets and welcomes guests to the establishment and makes them feel comfortable in their environment.

Requirements

• High school diploma or GED certificate.
• Customer service background.

Responsibilities

• Greets and welcomes guests.
• Assigns rooms and keys. (never giving out room number out loud)
• Maintains room availability.
• Collects and distributes cash handling for hotel
• Prepares bills and collects payment for visits.
• Assists in solving billing discrepancies.
• Answers inquiries regarding hotel area and services.
• Secures patrons’ valuables in the safe.
• Provides suggestions of places to visit eat and shop.
• Answering phone is using correct brand verbiage.
• Maintains hotel records.
• Insure the safety of our guest’s property assets; never open door for guest’s who forgot their key (redirect them back to the front desk)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED